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  1. #11
    Service Manager 1,000+ Posts
    KM Bixhub pro 951 networking


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    Re: KM Bixhub pro 951 networking

    Does print job get to copier then fail, what does job log say?

    Or does it never reach copier.

    As to IP conflict i always have IT reserve a IP. Or at least have it outside of the DHCP scope

  2. #12
    Service Manager 1,000+ Posts
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    Re: KM Bixhub pro 951 networking

    Quote Originally Posted by JVC View Post
    Thank you Allan changing to IE took care of that tab.

    I have two 951s at this account. The first one with all of your help I have been able to set up the driver and it is printing like a champ.

    On the second one I am able to ping and get to the web interface. After installing the driver I have been able to get a test print out but shortly after the icon grays out and it will not print. I am in the middle of comparing the network settings from one to the other. When I have had this issue on the Toshiba line I have reinitialized the nic card and it worked. Is there a similar reset on the Konica Minoltas? If not does anyone have other suggestions?

    Thank you in advance
    Set static IP on the 951. Turn off SNMP in the print driver on the PC. Check to see if Pagescope is HTTP or HTTPS. Make sure Security IP filtering on 951 is not set to only accept connections from a specific range of IP Addresses. If you did a network reset in service mode then you should have had no problem setting up initially. KM Bixhub pro 951 networking

    Sent from my SM-N950U1 using Tapatalk
    REACH FOR THE STARS!!!
    Konica Minolta Planetariums!
    https://www.konicaminolta.com/planet...gma/index.html

  3. #13
    Senior Tech 100+ Posts
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    Re: KM Bixhub pro 951 networking

    Hello

    Thank you all for the great help. Turning off the snmp took care of the second machine. The customer is up and printing from both machines. I really appreciate all of the help.

  4. #14
    Service Manager 1,000+ Posts
    KM Bixhub pro 951 networking


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    Re: KM Bixhub pro 951 networking

    Quote Originally Posted by JVC View Post
    Hello

    Thank you all for the great help. Turning off the snmp took care of the second machine. The customer is up and printing from both machines. I really appreciate all of the help.
    Hmm interesting...thank you for responding with the solution!

    I did some digging because this is new to me. Apparently SNMP "cripples printing capabilities because it flags the printer as 'offline' when really it is not." Here is some discussion about this: LINK

  5. #15
    Service Manager 1,000+ Posts
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    Re: KM Bixhub pro 951 networking

    Quote Originally Posted by Synaux View Post
    Hmm interesting...thank you for responding with the solution!

    I did some digging because this is new to me. Apparently SNMP "cripples printing capabilities because it flags the printer as 'offline' when really it is not." Here is some discussion about this: LINK
    SNMP is a strange thing....if there is a device in your network...switch...router...etc. that either doesn't relay or has the SNMP protocol blocked, it causes problems when enabled on the print driver end, so disabling it is a simple effective fix!KM Bixhub pro 951 networkingKM Bixhub pro 951 networking

    Sent from my SM-N950U1 using Tapatalk
    REACH FOR THE STARS!!!
    Konica Minolta Planetariums!
    https://www.konicaminolta.com/planet...gma/index.html

  6. #16
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: KM Bixhub pro 951 networking

    Had this happen on a C364e.
    Good find.
    Drove me nuts. The manager at the time bailed me out. Embarrassing...
    Whatever

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