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  1. #1
    Junior Member
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    c454 stopped scanning to email

    We had to change smtp server so went with gmail we had in put all the settings which work on the kyoceras just fine but not on any of the minoltas any thoughts we have tried change gmail to allow lees secure apps and off and on certificates in the network settings on the copier to no avail if i use my personal one and one account it works just not gmail any thoughts

  2. #2
    Aging Tech 10,000+ Posts
    c454 stopped scanning to email

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    Re: c454 stopped scanning to email

    Quote Originally Posted by rodman1 View Post
    We had to change smtp server so went with gmail we had in put all the settings which work on the kyoceras just fine but not on any of the minoltas any thoughts we have tried change gmail to allow lees secure apps and off and on certificates in the network settings on the copier to no avail if i use my personal one and one account it works just not gmail any thoughts
    There is a bulletin about this. It requires a softswitch change and two separate firmware installations.
    Do a search on here, there are several other posts concerning this issue.

  3. #3
    Junior Member
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    Re: c454 stopped scanning to email

    Thanks copier addict i do not have access to the firmware which will fix this if anyone has this would be greatly appreciated TIA

  4. #4
    Service Manager 5,000+ Posts
    c454 stopped scanning to email

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    Re: c454 stopped scanning to email

    Quote Originally Posted by rodman1 View Post
    We had to change smtp server so went with gmail we had in put all the settings which work on the kyoceras just fine but not on any of the minoltas any thoughts we have tried change gmail to allow lees secure apps and off and on certificates in the network settings on the copier to no avail if i use my personal one and one account it works just not gmail any thoughts
    The C454 will not scan using gmail without a firmware “e” series update.

    We can supply should you need it.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  5. #5
    Junior Member
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    ft myers,florida
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    Re: c454 stopped scanning to email

    Thanks that would be great tried online to find but no luck other than minolta them selves and if you ever need any kyocera stuff let me know TIA

  6. #6
    Technician
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    Nov 2010
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    melbourne
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    Re: c454 stopped scanning to email

    You can setup a non E series MFD using http://aspmx.l.google.com

    Refer to this page for more INFO: Send email from a printer, scanner, or app - G Suite Admin Help

    non-E series MFD's or earlier will not support the encryption method required for authenticated GMAIL.

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