Just a thought. Make sure the waste box is ok.
Ive had a few over the years where the drive gear is either missing or not driving the augers and paddles inside the box.
This can also cause the waste pipe to block up.
Just a thought. Make sure the waste box is ok.
Ive had a few over the years where the drive gear is either missing or not driving the augers and paddles inside the box.
This can also cause the waste pipe to block up.
Have seen this issue multiple times on this series ,when a call comes in for making loud noise, I remove the Transfer Belt unit and two screws to remove cleaning blade auger assembly clean out the hardened toner from auger and spring loaded end part mostly use a tweeker the noise comes from small gear on end skipping then most important part take a wire hanger locate toner waste pipe from front of copier left side upper you can push spring loaded slide door and clean out the port with the wire hanger you can look inside were belt resides to see hanger sticking up vacuum what falls out from port. Have had good success no call backs without replacing any parts.
Also all machines with this issue had all the OEM toners installed.
A little off-topic, but this is the same effect which killed so many BH-C-253/353 machines. Hardened waste toner blocking the waste toner augers, but with the older machines it was nearly impossible to solve. The 280/360 series are much more easy to get back on their feet when this happens.
Would love to know, does it happen with the more modern xx4(e) series too?
Hans
" Sent from my Intel 80286 using MS-DOS 2.0 "
Haven't had it with the newer 4 series up. They probably have the trans belt run more to move most of the waste toner into box instead of having it sit in cleaning unit and get hard. Especially on low volume machines.
Not that I have seen, then again, I make it a habit to vacuum waste toner out of the tranf belts probably more frequently than most--this practice really seems to keep belt surface in prime condition for far longer. I started doing this more often after a fuser roller started falling apart and got into the waste section, destroying a nearly new belt.
I did have a c550 (very similar design to the cxx4 series) clog in the little section between the transfer belt waste exit and the waste toner cartridge. If I remember correctly I had to take the PH panel off to get direct access.
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
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