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  1. #1
    Service Manager 1,000+ Posts digicor's Avatar
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    KMBHC364e random print backwards

    I have a leasing company i just put in a C364 and it prints backwards like from last page to front randomly does anyone know why this would happen?
    its a weird thing but i have no reason to think the client is commanding the printer to do this,firmware is up to date,driver? corrupt?
    weird....

  2. #2
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    KMBHC364e random print backwards

    Phil B.'s Avatar
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    Re: KMBHC364e random print backwards

    Quote Originally Posted by digicor View Post
    I have a leasing company i just put in a C364 and it prints backwards like from last page to front randomly does anyone know why this would happen?
    its a weird thing but i have no reason to think the client is commanding the printer to do this,firmware is up to date,driver? corrupt?
    weird....
    print driver is set to print last page first

  3. #3
    Service Manager 1,000+ Posts digicor's Avatar
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    Re: KMBHC364e random print backwards

    Randomly?
    it does not do it at all for days , then ill get a call about it, should I re install the print driver?

  4. #4
    Service Manager 1,000+ Posts digicor's Avatar
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    Re: KMBHC364e random print backwards

    i guess it wouldnt hurt to reinstall the driver,ill c if this is the issue
    ive just never had this happen

  5. #5
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: KMBHC364e random print backwards

    Please provide more info. There are numerous scenarios for this to happens.
    What OS, apps, version and type of print driver they use?
    Simple case-from time to time someone may print desired page range in reverse order, i.e from 20-1.
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  6. #6
    Service Manager 1,000+ Posts digicor's Avatar
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    Re: KMBHC364e random print backwards

    yeah i think this is whats happening, they are older people and dont really have a lot of computer savvy , i bet its just that, the print pages is reversed instead of 1-20 , they have it 20-1 some how....
    this makes sense , thank you for your insight

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