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  1. #11
    DIY Guy
    PRT/IR Error L-1 L2 L-3


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    Re: PRT/IR Error L-1 L2 L-3

    Quote Originally Posted by allan View Post
    You need to replace the drums after its been triggered.
    Get a tech out.
    Ask him about replacing the chips and turning life stop off.

    Or bite the bullet and buy C M Y K drums to replace.
    Where did you get the error message from?
    On the machine panel?
    On the display panel. I already ordered the chips for the drums. I just need to figure out how to turn the life stop off. Google is not being very friendly when it comes to the service manual. Thanks for your help.

  2. #12
    Service Manager 10,000+ Posts
    PRT/IR Error L-1 L2 L-3

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    Re: PRT/IR Error L-1 L2 L-3

    Quote Originally Posted by jose60623 View Post
    On the display panel. I already ordered the chips for the drums. I just need to figure out how to turn the life stop off. Google is not being very friendly when it comes to the service manual. Thanks for your help.
    I don't know HOW to explain it better to you......

    DO NOT RUN THE MACHINE WITH EXPIRED PARTS!


    those chips will reset the counts ONLY the worn parts will still be in the machine!
    EXPIRED PARTS - T R O U B L E!

    HAVE YOU thought about posting your manual request here? NOPE you have not....
    http://www.copytechnet.com/forums/se...nual-requests/
    if you cannot figure out how to find simple answers .. how do you expect to handle difficult issues.... IF you prove to US techs here that you are not able/willing to do things the PROPER WAY...
    you will find people LESS willing to help.

  3. #13
    DIY Guy
    PRT/IR Error L-1 L2 L-3


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    Re: PRT/IR Error L-1 L2 L-3

    Quote Originally Posted by Phil B. View Post
    I don't know HOW to explain it better to you......

    DO NOT RUN THE MACHINE WITH EXPIRED PARTS!


    those chips will reset the counts ONLY the worn parts will still be in the machine!
    EXPIRED PARTS - T R O U B L E!

    HAVE YOU thought about posting your manual request here? NOPE you have not....
    http://www.copytechnet.com/forums/se...nual-requests/
    if you cannot figure out how to find simple answers .. how do you expect to handle difficult issues.... IF you prove to US techs here that you are not able/willing to do things the PROPER WAY...
    you will find people LESS willing to help.
    Ok.

  4. #14
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: PRT/IR Error L-1 L2 L-3

    Where did you get the machine?
    Whatever

  5. #15
    DIY Guy
    PRT/IR Error L-1 L2 L-3


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    Re: PRT/IR Error L-1 L2 L-3

    Quote Originally Posted by allan View Post
    Where did you get the machine?
    On craigslist from a business that was closing for $200.

  6. #16
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: PRT/IR Error L-1 L2 L-3

    Meter count on the machine?
    Has is been working or just got it?
    Whatever

  7. #17
    Super Tech 500+ Posts CompyTech's Avatar
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    Re: PRT/IR Error L-1 L2 L-3

    Quote Originally Posted by jose60623 View Post
    On the display panel. I already ordered the chips for the drums. I just need to figure out how to turn the life stop off. Google is not being very friendly when it comes to the service manual. Thanks for your help.

    The c364 is quite old actually, the guts are generally fine but the software inside the machine is outdated. The older models actually came without the stoplife settings enabled. Unfortunately it sounds like you'll need to update the firmware first before you can turn off the end of life settings. I would advise against re-chipping the drums, all it would do is reset the counters and mess up your print quality even worse. I would simply replace the drums(OEM of course) that are at end of life and start over. Expensive yes, but copy machines aren't cheap to begin with. If you want to give it a shot and fix it your self good luck, but think it through and read this:

    You probably wont find the service or parts manual online publicly too many places. These documents are generally internal by the manufacturers for certified dealers and techs only. If you buy one from a paysite you're on your own. Manufacturers generally don't make it easy for end users to work on their own stuff because they weren't really designed that way to begin with. Weather you agree or disagree is up for debate and beyond the scope of topic for this thread. This site is generally for certified techs to help each other with technical advice and not "help" endusers fix their equipment. Hope this clears some things up for you.

    Good luck.

  8. #18
    DIY Guy
    PRT/IR Error L-1 L2 L-3


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    Re: PRT/IR Error L-1 L2 L-3

    Quote Originally Posted by allan View Post
    Meter count on the machine?
    Has is been working or just got it?
    268,445 - its been working and when I picked it up it was fine. I dont recall seeing those error codes.

  9. #19
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: PRT/IR Error L-1 L2 L-3

    Quote Originally Posted by jose60623 View Post
    268,445 - its been working and when I picked it up it was fine. I dont recall seeing those error codes.

    Should have some life left.
    Problem is those drums could have been reset before.

    To spend $200 dollars on a functional machine is a great buy.
    That would leave you some room in the budget for replacing the drums.

    Developer tanks and transfer belt will also need to be replaced soon.
    And those are a lot trickier than fooling with the drums.
    Whatever

  10. #20
    DIY Guy
    PRT/IR Error L-1 L2 L-3


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    Re: PRT/IR Error L-1 L2 L-3

    Quote Originally Posted by allan View Post
    Should have some life left.
    Problem is those drums could have been reset before.

    To spend $200 dollars on a functional machine is a great buy.
    That would leave you some room in the budget for replacing the drums.

    Developer tanks and transfer belt will also need to be replaced soon.
    And those are a lot trickier than fooling with the drums.
    Thanks for the advise

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