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  1. #1
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    Horizontal white lines on Bizhub c220 + PHOTOS

    Update: I have swapped cyan and magenta drum unit and lines have changed from cyan to magenta

    Hi

    After printing a little work of 180 pages on normal paper, my bizhub c220 have started to make white lines across all the page. These lines are more visible on soft colors.

    The cian is the most affected, but other colors seem also a bit affected.

    Lines are at the same feed direction

    I have cleaned the laser with the stick, this doesn't worked

    ¿What can be the cause?

    1.jpg2.jpg3.jpg
    Last edited by Copycrazy; 02-24-2019 at 07:14 PM.

  2. #2
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: Horizontal white lines on Bizhub c220 + PHOTOS

    Meter count on the machine?

    When lines are going over(thru) all the colors like that it could be your transfer belt or/and transfer roller.
    But had this where a laser was at fault.

    Take the transfer belt out and take a picture of the surface and post that.
    Are you a tech?
    If you are not a tech i suggest you get a tech to inspect the machine for you.
    Whatever

  3. #3
    Service Manager 2,500+ Posts
    Horizontal white lines on Bizhub c220 + PHOTOS

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    Re: Horizontal white lines on Bizhub c220 + PHOTOS

    Besides the information from Allan, I just had one to rebuild in the workshop, an extremely dirty machine. A very similar pattern appeared. We "cleaned" the laser windows with the build-in cleaning wand. Problem still exists. Made a "better" cleaning tool with a primitive wooden stick just wide enough to enter the gap in the frame above the slit glass. On its end I put sponge tape from the kind one uses for windows. This cleaned the slit glass much more better and the white lines disappeared.

    Hans
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  4. #4
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    Re: Horizontal white lines on Bizhub c220 + PHOTOS

    Quote Originally Posted by allan View Post
    Meter count on the machine?

    When lines are going over(thru) all the colors like that it could be your transfer belt or/and transfer roller.
    But had this where a laser was at fault.

    Take the transfer belt out and take a picture of the surface and post that.
    Are you a tech?
    If you are not a tech i suggest you get a tech to inspect the machine for you.
    Hi, thanks for the response.

    I am not a tech but i have disassembled parts sometimes, it's ok if i have to do.

    NEW TEST:

    Cyan is the main color with the white lines, on others its hard to see the issue.

    I have swapped the drum unit from magenta to cyan. Now the lines have changed to the magenta color, but a bit softer than the cyan.

  5. #5
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    Re: Horizontal white lines on Bizhub c220 + PHOTOS

    Quote Originally Posted by Copycrazy View Post
    Hi

    After printing a little work of 180 pages on normal paper, my bizhub c220 have started to make white lines across all the page. These lines are more visible on soft colors. The cian is the most affected, but other colors seem also affected.

    Lines are at the same feed direction

    I have cleaned the laser with the stick, this doesn't worked

    ¿What can be the cause?

    1.jpg2.jpg3.jpg
    I have seen something similar happen on Ricoh-Savin where there was clumping happening in the developer unit causing voids on the mag roller & thus not transferring a continuous tone evenly to the imaging drum. Horizontal white lines on Bizhub c220 + PHOTOS

    Sent from my SM-N950U1 using Tapatalk
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  6. #6
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Horizontal white lines on Bizhub c220 + PHOTOS

    First picture to me looks like lines are going over entire page. If so I'm with Allan on this.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

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  7. #7
    Service Manager 5,000+ Posts
    Horizontal white lines on Bizhub c220 + PHOTOS

    copier tech's Avatar
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    Re: Horizontal white lines on Bizhub c220 + PHOTOS

    Quote Originally Posted by Copycrazy View Post
    Hi

    After printing a little work of 180 pages on normal paper, my bizhub c220 have started to make white lines across all the page. These lines are more visible on soft colors. The cian is the most affected, but other colors seem also affected.

    Lines are at the same feed direction

    I have cleaned the laser with the stick, this doesn't worked

    ¿What can be the cause?



    1.jpg2.jpg3.jpg
    Are you a tech?

    Very common issue, from your print samples looks like the cyan image unit is causing this issue.

    What are the life of the image units?
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

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  8. #8
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    Re: Horizontal white lines on Bizhub c220 + PHOTOS

    Quote Originally Posted by copier tech View Post
    Are you a tech?

    Very common issue, from your print samples looks like the cyan image unit is causing this issue.

    What are the life of the image units?
    Hi,

    Not a technician but i'm good disassembling and repairing parts. Only need to know which part is exactly causing the problem.

    I know it's inside the drum unit, but what piece?

    Could attack some photo?

  9. #9
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    Re: Horizontal white lines on Bizhub c220 + PHOTOS

    Swap yellow and cyan drum unit and check,yellow color are very good in hiding quality problem
    Or replace drum unit to avoid more potential damage.

  10. #10
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    Re: Horizontal white lines on Bizhub c220 + PHOTOS

    Quote Originally Posted by Toxic View Post
    Swap yellow and cyan drum unit and check,yellow color are very good in hiding quality problem
    Or replace drum unit to avoid more potential damage.
    That's a good temporarl solution, but i want to achieve to know the exact piece that produce the problem, for cleaning it.

    There isn't any problem if i swap image units? They are made each for its own color or all are the same?

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