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  1. #11
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: Cannot Print Test Page from PS Driver

    Does the print remain queued in the PC or is it sent to the printer and then not printed?


    Check to see if something appears in the job list of the printer.

  2. #12
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    Re: Cannot Print Test Page from PS Driver

    Quote Originally Posted by Bix View Post
    Does the print remain queued in the PC or is it sent to the printer and then not printed?


    Check to see if something appears in the job list of the printer.
    Thanks for reply

    Job remains queued on PC, does not reach printer. Get failed to print error message

    Cheers
    Pat

  3. #13
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: Cannot Print Test Page from PS Driver

    The computer is like it does not detect PostScript support in the printer.


    You try to go to Printers> Right click> Printer Properties> Configure> Get Settings ... and enter the IP address Manually.


    In the "Ports" section, make sure there is a flag on "Enable bidirectional support" and disable "Enable print spool" (make sure this flag is not present in all drivers).


    In advanced, set "Always available" and "Use the spooler to speed up the printing process". Disable "Do not print documents with mismatched settings".


    Alternatively, try reinstalling the PostScript driver with Konica Minolta installer.

    Try to see if the previous firmware occurs. HEX Assignment:
    No. 25
    HEX A0 -> Function Version 4.1

  4. #14
    Service Manager 1,000+ Posts
    Cannot Print Test Page from PS Driver


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    Re: Cannot Print Test Page from PS Driver

    Quote Originally Posted by patk View Post
    Thanks for that

    F/W is latest version GC1-W4
    I didn't use Auto-installer, did manual install via Add Printer

    Cheers
    Pat

    why do they want PostScript so bad, if PCL works then just use that?

    Also i would re download the driver maybe something is corrupt

  5. #15
    Master Of The Obvious 10,000+ Posts
    Cannot Print Test Page from PS Driver

    blackcat4866's Avatar
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    Re: Cannot Print Test Page from PS Driver

    If it's just the one PC acting out, then I'd connect my laptop to that network cable and do a ping back to the server, or printer, or any other node on the network. You might find that you've got a slow network connection or dupe on that PC. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  6. #16
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: Cannot Print Test Page from PS Driver

    Also try LPR as port type.
    Whatever

  7. #17
    Certified Konica Expert 2,500+ Posts
    Cannot Print Test Page from PS Driver

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    Re: Cannot Print Test Page from PS Driver

    not for nothing, in pagescope, can you choose the "personality" of the printer?
    usually PCL or PS and AUTO are the choices. maybe yours id set to PCL instead of auto and obliterates a PS job coming in.

    also in user/printer settings, is PS an option?
    can you also print the PS font test pages?
    We know a thing or two because we've seen a thing or two.
    Also don't ask me for files without a contributor badge.

  8. #18
    Senior Tech. 2,500+ Posts NeoMatrix's Avatar
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    Re: Cannot Print Test Page from PS Driver

    Try deleting all the files in the PC spooler directory on each PC. There could be a PC with a corrupted file jamming/hogging print queue.

    Below is a batch file that deletes all files in the print queue on each PC.

    hhttp://www.copytechnet.com/forums/connectivity/97276-all-one-i-t-tech-software.html#post561092

    All in one I.T. Tech software.

    HTH
    Inauguration to the "AI cancel-culture" fraternity 1997...
    •••••• •••[§]• |N | € | o | M | Δ | t | π | ¡ | x | •[§]••• ••••••

  9. #19
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    Re: Cannot Print Test Page from PS Driver

    Quote Originally Posted by Bix View Post
    Does the print remain queued in the PC or is it sent to the printer and then not printed?


    Check to see if something appears in the job list of the printer.
    Hello Bix,
    I had the similar issue in past. You can try print test page online to figure out the solution.

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