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  1. #11
    Field Supervisor 500+ Posts
    bizhub C224  paper select issue.


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    Re: bizhub C224 paper select issue.

    Quote Originally Posted by ck1 View Post
    yes A3 siza at 2nd tray and setting at auto select
    To be clear I mean

    Utility - user settings - system settings - paper tray settings - auto tray selection settings

    And tray with A3 is highlighted yellow?

    Alsoake sure your A3 tray is set to Plain paper
    Last edited by rrrohan; 1 Week Ago at 03:14 AM.

  2. #12
    Senior Tech 250+ Posts ck1's Avatar
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    Re: bizhub C224 paper select issue.

    Quote Originally Posted by rrrohan View Post
    To be clear I mean

    Utility - user settings - system settings - paper tray settings - auto tray selection settings

    And tray with A3 is highlighted yellow?

    Alsoake sure your A3 tray is set to Plain paper
    oh ... ok thanks i try

  3. #13
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    Re: bizhub C224 paper select issue.

    Quote Originally Posted by alamsandhu View Post
    check the Bypass paper senor is actuated, remove the paper or the particle blocking the bypass paper feed! might be Paper feed Empty sensor is blocked.
    His problem is the machine detects paper on the glass when it's not there i'm assuming. I had this issue today and am looking for a fix. When I close doc feed it thinks there is an original on the glass. If I lift it up a couple inches and back down again it fixes it. Also, weird, but if I power cycle it doesn't do it.

  4. #14
    Aging Tech 1,000+ Posts
    bizhub C224  paper select issue.

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    Re: bizhub C224 paper select issue.

    Quote Originally Posted by greglogston View Post
    His problem is the machine detects paper on the glass when it's not there i'm assuming. I had this issue today and am looking for a fix. When I close doc feed it thinks there is an original on the glass. If I lift it up a couple inches and back down again it fixes it. Also, weird, but if I power cycle it doesn't do it.
    Cleaning the underside of the glass almost always fixes that problem

  5. #15
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    Re: bizhub C224 paper select issue.

    Quote Originally Posted by copier addict View Post
    Cleaning the underside of the glass almost always fixes that problem
    No. tried that. I couldn’t even do non image area erase. After power restart I was able to non image area and problem went away and comes back after a day or so.

  6. #16
    Field Supervisor 500+ Posts
    bizhub C224  paper select issue.


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    Re: bizhub C224 paper select issue.

    im confused. is the OP saying that

    detects original size as A3 on glass when it shouldnt

    or

    when you try to print A3 it doesnt take it from A3 tray and instead ask you to load paper in bypass/manual feed tray?

    i thought it was that A3 tray issue

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