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  1. #1
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    Dipslay Printer settings not shown completely

    Hello,

    We have a Microsoft surface book, and a Konica Minolta 452,652 and 654. I installed the same drive i have installed on other clients. But when i go to printer settings the options aren't dispayed fully (see attachement).
    Does anyone have a solution for this problem.

    Kind Regards
    Ramzi Soenen
    Attached Images Attached Images

  2. #2
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: Dipslay Printer settings not shown completely

    Did you add manually? Or did you use installer?

  3. #3
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    Re: Dipslay Printer settings not shown completely

    I installed the driver manually. Windows 10 automatically installs a driver. But not the extended. So i installed trough devices/printers and there i went to the printer settings, advanced tab, en installed the correct driver.
    I have no issues doing that on other devices. Just on the Microsoft Surface Book.

  4. #4
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: Dipslay Printer settings not shown completely

    In Printer Properties> Configure, you can add the options manually.

  5. #5
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    Dipslay Printer settings not shown completely


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    Re: Dipslay Printer settings not shown completely

    ive never trusted changing the driver after install.

    i personally never use that feature. the amount of IT that will say get new copier and just change the C364 cue to now have a C368 driver then complain that secure print or other features dont work properly.

    id be doing the install manually and dont let windows pick the driver make sure you select it yourself

  6. #6
    Field Supervisor 500+ Posts B0265's Avatar
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    Re: Dipslay Printer settings not shown completely

    It's difficult to see what is missing in your picture, do you have another?

  7. #7
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    Re: Dipslay Printer settings not shown completely

    Hello,

    Some additional information. it's a network printer. I don't miss any options, it's just that the options aren't displayed completely. E.g. An additional print screen: the tray settings: there is the option of tray1, tray2,... but the text isn't displayed completely.
    Attached Images Attached Images

  8. #8
    Aging Tech 10,000+ Posts
    Dipslay Printer settings not shown completely

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    Re: Dipslay Printer settings not shown completely

    Quote Originally Posted by Ramzi Soenen View Post
    Hello,

    Some additional information. it's a network printer. I don't miss any options, it's just that the options aren't displayed completely. E.g. An additional print screen: the tray settings: there is the option of tray1, tray2,... but the text isn't displayed completely.
    Seems like a computer resolution compatibility issue.

  9. #9
    Field Supervisor 500+ Posts B0265's Avatar
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    Re: Dipslay Printer settings not shown completely

    It's a problem with the KM drivers and high resolution screens in W10, check this link:
    Windows 10 - Drop down menus in printer preferences are cut off - Microsoft Community

  10. #10
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    Re: Dipslay Printer settings not shown completely

    Quote Originally Posted by Ramzi Soenen View Post
    Hello,

    We have a Microsoft surface book, and a Konica Minolta 452,652 and 654. I installed the same drive i have installed on other clients. But when i go to printer settings the options aren't dispayed fully (see attachement).
    Does anyone have a solution for this problem.

    Kind Regards
    Ramzi Soenen
    As an estimate, please I need the firmware of the KONICA MINOLTA bizhub c654 machine and someone can help me

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