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Thread: I want to help

  1. #1
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    I want to help

    error 4802 bizhub c284

    I am a technician and I have a book
    Last edited by tech jalal; 03-11-2019 at 11:02 PM.

  2. #2
    Service Manager 10,000+ Posts
    I want to help

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    Re: I want to help

    Quote Originally Posted by tech jalal View Post
    Re: I want to help... error 4802 bizhub c284
    yup it's messed up! It's more like " Re: I NEED some help "

    what have you done?
    have you googled the problem?
    do you have the service manuals?
    are you a tech?

  3. #3
    Former KM Senior Tech 500+ Posts srvctec's Avatar
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    Re: I want to help

    Quote Originally Posted by Phil B. View Post
    yup it's messed up! It's more like " Re: I NEED some help "

    what have you done?
    have you googled the problem?
    do you have the service manuals?
    are you a tech?
    My general analysis on tech or not is if in their post, they don't mention a thing that was done, as well as that being their first post= not a tech.
    Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

  4. #4
    Service Manager 10,000+ Posts
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    Re: I want to help

    Quote Originally Posted by srvctec View Post
    My general analysis on tech or not is if in their post, they don't mention a thing that was done, as well as that being their first post= not a tech.
    to a certain extent I agree... I (wrongly) made that assumption about a month ago... seems that person had been in the industry the same amount of years as I and got rather 'huffy' with me about it.

    So now I try to be a more 'humble and quieter Pooh Bear"

  5. #5
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: I want to help

    He left a clue. He is tech jalal.
    So what have you done so far?

    Looks like the old board switcheroo went haywire.
    Googled the solution in 5 seconds flat!

    Error Codes > Konica-Minolta > bizhub 364e > Code C4802
    Whatever

  6. #6
    Service Manager 10,000+ Posts
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    Re: I want to help

    Quote Originally Posted by tech jalal View Post
    error 4802 bizhub c284

    I am a technician and I have a book
    don't edit the original post.. you DIDN'T mention ANY of that in OP.

  7. #7
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: I want to help

    Oops just edited my previous post above.
    Don't want to upset the whip.
    Whatever

  8. #8
    Service Manager 10,000+ Posts
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    Re: I want to help

    Quote Originally Posted by allan View Post
    He left a clue. He is tech jalal.
    So what have you done so far?
    Looks like the old board switcheroo went haywire.
    Googled the solution in 5 seconds flat!
    Error Codes > Konica-Minolta > bizhub 364e > Code C4802
    I googled it also.. found same results....
    he never mentioned what has been done...
    if you notice he edited OP from " I want to help error XXX model XXX"
    as been said.. I don't think he IS a TECH or has the manual...

    therefore done here.

  9. #9
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: I want to help

    Q:Messed up with board replacement(PRCB) without data backup before?
    A:Most probably-Yes
    Q:Cannot enter service mode?
    A:Most probably-Yes

    Solution:
    Hire a tech.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  10. #10
    Service Manager 10,000+ Posts
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    Re: I want to help

    Quote Originally Posted by tsbservice View Post
    Q:Messed up with board replacement(PRCB) without data backup before?
    A:Most probably-Yes
    Q:Cannot enter service mode?
    A:Most probably-Yes

    Solution:
    Hire a tech.
    Ohhhh... but he IS a tech WITH manual (bwahaha)

    He still hasn't answered WHAT has been done...

    but he was kind enuff to edit the OP from mode/code to
    "Am a tech with manual" but left out the error code!
    O

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