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  1. #1
    Senior Tech 100+ Posts
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    Bizhub c364e can't run stabilizer

    Installed new oem K black drum unit and can not run stabilizer in gradation mode.
    Will not allow you to highlight and select paper size or copy or print modes after stabilizer is run first. Doesn't give any codes. Copies look good but can't run gradation mode to calibrate. Need suggestions.

  2. #2
    Aging Tech 1,000+ Posts
    Bizhub c364e can't run stabilizer

    copier addict's Avatar
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    Re: Bizhub c364e can't run stabilizer

    In this situation there are usually P codes present. Check for an oil can on the display.

  3. #3
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    Re: Bizhub c364e can't run stabilizer

    Recently have same situation on C220.
    Go to service mode-Imaging Process Adjustment-stabilizer and try,not from gradation menu.

  4. #4
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    Re: Bizhub c364e can't run stabilizer

    Quote Originally Posted by Toxic View Post
    Recently have same situation on C220.
    Go to service mode-Imaging Process Adjustment-stabilizer and try,not from gradation menu.
    Thanks but already tried that and still no response.

  5. #5
    Senior Tech 250+ Posts tsbservice's Avatar
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    Re: Bizhub c364e can't run stabilizer

    What about posting other consumables life?
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

  6. #6
    Service Manager 2,500+ Posts
    Bizhub c364e can't run stabilizer

    copier tech's Avatar
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    Re: Bizhub c364e can't run stabilizer

    Run the initialise + stabilise then try again.
    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  7. #7
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    Re: Bizhub c364e can't run stabilizer

    Make sure and have either letter or 11 x 17 in the top tray and set as normal paper. That should help you.

  8. #8
    Service Manager 1,000+ Posts
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    Re: Bizhub c364e can't run stabilizer

    It was on this series were we had to flash the firmware before it work. Showing no P-codes or anything.

  9. #9
    Trusted Tech 50+ Posts
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    Re: Bizhub c364e can't run stabilizer

    Are the default setting set to Black and White mode? If so, select full color on the control panel before entering service mode. Then gradation should be available.

  10. #10
    Master Of The Obvious 10,000+ Posts
    Bizhub c364e can't run stabilizer

    blackcat4866's Avatar
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    Re: Bizhub c364e can't run stabilizer

    Try running the attached document. Pay particular attention to the 11% full pages. I had a couple of machines that the magenta developer was dying. The 11% magenta was poorly developed at the rear.
    =^..^=
    Attached Files Attached Files
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.


    blackcat: Master Of The Obvious =^..^=

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