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Likes: You are brave man rrrohan.Originally Posted by rrrohan
One may simply leave that without solution for the next poor tech who will make same mistake, but not you.
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You are brave man rrrohan.
One may simply leave that without solution for the next poor tech who will make same mistake, but not you.
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
I don't reply to private messages from end users.
Kudos for admitting your mistake. Not many can do that. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
Speaking of this jam - on the 958 and 758 I've had to adjust the forbidden red painted screw which sets the rest position of the duplex gate on 2 brand new machines at the same site - in humid environments the stock rest position is not forgiving of much leading edge curl in duplex mode when the completed sheet is exiting it may catch on the gate by just 1 finger. Just a 5mm lift in the rest position of the gate solved the problem on both. (dont play with this without first marking the factory position)
Yeah it was occurring on customers 2nd 958 at one point but Rob changed the ADU on that one which in that case, resolved issue.
hey, i had one do the same, if you hold the side door shut tighter (just lean on it) does it get rid of the jams?
i monkeyed with the door hinges to get it to close tighter and the 3201 went away.
We know a thing or two because we've seen a thing or two.
Also don't ask me for files without a contributor badge.
i added some electrical tape to the bar that the door hook onto but only a tiny amount. and only the bar towards the front of copier.
how much did you use?
Its hard to say yes or no in regards to pushing on door helping to stop jams because problem only seems to occur when i leave. if it was more consistant i could give you a answer.
Sadly as far as i can tell, you cant trouble isolate the duplex unit. so i didn't trust that no staff would accidentally print double sided so i just have copier off atm
rrrohan
...
edit: epic fail moment. turns out i installed a 958 ADU on a 758 assume they same but they are not. its prob been that all along. have ordered correct part now
Stand Up Dude! We have ALL done something like that..
The main thing is...
You Stuck with it ..found it.. AND Admitted..
You help so many Sir.. .. Don't sweat the small shit!
So the correct ADU arrived (back order) and we fitted it
also added more spacing to the bar door latches closed on to make it tighter
tested about 500 pages duplex all ok
next day customer reports exact same jam is occuring
so stumped
Hi Gents,
Can I please have the link to this site for technical bulletins.
i do believe you have to have a tech id#/password to access that site..
a tech could lose his ID if found out to be giving out that info.
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