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I have a konica c224e that both in print and in copy does the following defect.
I replaced belt, drum, developer, fuser, transfert roller but I didn't solve the problem
what can it be?SKMBT_C28019032213411.pdf
good morning
I have a konica c224e that both in print and in copy does the following defect.
I replaced belt, drum, developer, fuser, transfert roller but I didn't solve the problem
what can it be?SKMBT_C28019032213411.pdf
Try the laser from another machine.
Whatever
but it does bw and coloredOriginally Posted by allan
however I try
Are you a tech? If not, take the suggestion from the tech who already answered your question (allan) with a possible solution. If it works, your problem is solved. I never understand people coming here for free advice and then refuting that advice.
Before trying a laser from another machine, I'd first re-secure the memory if it's installed, then re-secure all plugs to all main boards on the machine.
Last edited by srvctec; 03-22-2019 at 10:47 PM.
Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.
the fact line are diagnal atleast means you can rule out ITBU, ITRU, DR and DV.
Does seem like laser is most likely.
I havent got the manual open atm but it might even have a suggestion in the image defects section
If I did that correctly in Adobe Reader the interval is 108.20mm or 34.44mm diameter roller.
My guess is that might be the diameter of the facing roller inside the primary transfer belt. If I'm correct you should see perforations or texture in the transfer belt. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
so they are not diagonal?
was this portrait or landscape orientation in tray?
It's A4 ... my guess is SEF based on the color and pattern of dots. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
"I replaced belt, drum, developer, fuser, transfert roller but I didn't solve the problem"
Do you have an opinion?
You must know by now that I'm a skeptic. I believe about 10% of what I read. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
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