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  1. #1
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    Bizhub c552 yellow steaks on half of paper and discolored paper.

    My Bizhub c552 has started printing a faint yellow line in the print direction it is also discoloring the paper almost has if its getting to hot.
    The yellow line goes outside of the normal print area from end to end of paper. The really odd thing is if i print on card stock it doesn't do it. So I set the printer to thick 1 but loaded plain paper to see what it would do and it printed fine without a line and did't change the paper color. I have changed my yellow toner, cleaned all loose toner out of the printer with a vac and checked the Yellow IU and it seems to be ok I can print a 100% yellow paper and it looks fine. It almost seems to me that maybe the fussier is getting to hot. I have attache a pic of paper printed with regular plain paper setting and one with setting changed to thick 1 put plain paper loaded ignore the green line down the side that was supposed to be printed. Any Ideas.
    Thanks in advance.
    printer lines.jpg

  2. #2
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    Re: Bizhub c552 yellow steaks on half of paper and discolored paper.

    Any Ideas anybody I don't understand why it does it on plane paper but not card stock. Since I posted I have replaced the transfer belt and took the yellow IU apart and cleaned the transfer roller and wiper blade but I get the same results. I can print on regular paper and set the driver to thick 1 and it works great but in doing so I can no longer staple or fold because the driver will not allow it with thick 1 selected as paper type.

  3. #3
    Service Manager 5,000+ Posts
    Bizhub c552 yellow steaks on half of paper and discolored paper.

    Phil B.'s Avatar
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    Re: Bizhub c552 yellow steaks on half of paper and discolored paper.

    Quote Originally Posted by skywalkers View Post
    Any Ideas anybody I don't understand why it does it on plane paper but not card stock. Since I posted I have replaced the transfer belt and took the yellow IU apart and cleaned the transfer roller and wiper blade but I get the same results. I can print on regular paper and set the driver to thick 1 and it works great but in doing so I can no longer staple or fold because the driver will not allow it with thick 1 selected as paper type.

    does this unit take just toner bottle?
    not an AIO?

    yellow dev unit...

  4. #4
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    Re: Bizhub c552 yellow steaks on half of paper and discolored paper.

    Printer uses toner cartridges and separate imaging units per color and I have tried another toner cartridge and printer prints a perfect 100% yellow page.

  5. #5
    Master Of The Obvious 10,000+ Posts
    Bizhub c552 yellow steaks on half of paper and discolored paper.

    blackcat4866's Avatar
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    Re: Bizhub c552 yellow steaks on half of paper and discolored paper.

    Try this image:
    Attached Files Attached Files
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  6. #6
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    Re: Bizhub c552 yellow steaks on half of paper and discolored paper.

    Thanks black cat I will print these images and post the results in the morning thanks

  7. #7
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    Re: Bizhub c552 yellow steaks on half of paper and discolored paper.

    Blackcat Attached are the pages you asked for me to print. Not sure what I am looking for here. Thanks so much for taking your time to help me with this.
    Attached Images Attached Images

  8. #8
    RTFM!! 2,500+ Posts allan's Avatar
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    Re: Bizhub c552 yellow steaks on half of paper and discolored paper.

    Meter count on the machine?
    IU's been reset?

    Could be time for IU's and fuser.
    Whatever

  9. #9
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    Re: Bizhub c552 yellow steaks on half of paper and discolored paper.

    meter count
    total 661993
    black 515870
    color 146123

    Iu's have not been reset

    The yellow Iu and fuser was replaced less than a year ago.

  10. #10
    Master Of The Obvious 10,000+ Posts
    Bizhub c552 yellow steaks on half of paper and discolored paper.

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    Re: Bizhub c552 yellow steaks on half of paper and discolored paper.


    I can't get much from the phone screen. I'll check back tonight when I'm at the PC. =^..^=

    The flaws I see are in black, especially on the composite black gradations. Can you point out this yellow line?
    Last edited by blackcat4866; 04-03-2019 at 01:42 AM.
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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