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  1. #1
    Senior Tech 250+ Posts
    Konica Minolta C284e Duplex Paper Jamming

    mearmi's Avatar
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    Konica Minolta C284e Duplex Paper Jamming

    Hi

    Getting paper misfeed when make double sided copy. Single prints are fine.

    Replaced the Duplex Unit, Fuser Unit and Exit Assembly but still same problem.

    Please also find the attached photo.

    Thanks for your advice.
    Attached Images Attached Images

  2. #2
    Senior Member 100+ Posts
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    Re: Konica Minolta C284e Duplex Paper Jamming

    Hi,
    Please supply us with the Jam code.

  3. #3
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: Konica Minolta C284e Duplex Paper Jamming

    What size paper is that?
    Whatever

  4. #4
    Master Of The Obvious 10,000+ Posts
    Konica Minolta C284e Duplex Paper Jamming

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    Re: Konica Minolta C284e Duplex Paper Jamming

    Quote Originally Posted by allan View Post
    What size paper is that?
    B4 is my guess. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
    Senior Tech 250+ Posts
    Konica Minolta C284e Duplex Paper Jamming

    mearmi's Avatar
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    Re: Konica Minolta C284e Duplex Paper Jamming

    Quote Originally Posted by allan View Post
    What size paper is that?
    A4

  6. #6
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Konica Minolta C284e Duplex Paper Jamming

    Try to replace duplex drive clutch.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  7. #7
    Senior Tech 250+ Posts
    Konica Minolta C284e Duplex Paper Jamming

    mearmi's Avatar
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    Re: Konica Minolta C284e Duplex Paper Jamming

    Quote Originally Posted by tsbservice View Post
    Try to replace duplex drive clutch.
    Can u send me pick or part number

    thanks

  8. #8
    Certified Konica Expert 2,500+ Posts
    Konica Minolta C284e Duplex Paper Jamming

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    Re: Konica Minolta C284e Duplex Paper Jamming

    what is the actual jam code?
    does it do that on LEF as well?
    We know a thing or two because we've seen a thing or two.
    Also don't ask me for files without a contributor badge.

  9. #9
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Konica Minolta C284e Duplex Paper Jamming

    Quote Originally Posted by mearmi View Post
    Can u send me pick or part number

    thanks
    A161M20201 Clutch
    It's part of Main drive, near Transport motor M1.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  10. #10
    Senior Tech 250+ Posts
    Konica Minolta C284e Duplex Paper Jamming

    mearmi's Avatar
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    Re: Konica Minolta C284e Duplex Paper Jamming

    Quote Originally Posted by Synthohol View Post
    what is the actual jam code?
    does it do that on LEF as well?
    Yes It does the same with LEF

    Jam Code is: 9310

    Thanks

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