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  1. #1
    Field Supervisor 500+ Posts
    C3350 - toner on laser window


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    C3350 - toner on laser window

    IMG-20190424-WA0002.jpg

    How does cyan toner pile up neatly on not just the cyan laser window but also the black? ITBU?

  2. #2
    Service Manager 2,500+ Posts
    C3350 - toner on laser window

    Phil B.'s Avatar
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    Re: C3350 - toner on laser window

    Quote Originally Posted by rrrohan View Post
    IMG-20190424-WA0002.jpg

    How does cyan toner pile up neatly on not just the cyan laser window but also the black? ITBU?
    what is the paper path direction on that unit? K ---> C?

    or M -Y -C -K?


    K - C depending on usage and maintenance could build up on 'next in line' unit Xerox 75/7600 comes to mind

  3. #3
    Master Of The Obvious 10,000+ Posts
    C3350 - toner on laser window

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    Re: C3350 - toner on laser window

    These machines really need an automated slit glass cleaner. In a dirty environment you can see them every 30 days for dusted slit glass. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  4. #4
    Field Supervisor 500+ Posts
    C3350 - toner on laser window


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    Re: C3350 - toner on laser window

    Quote Originally Posted by Phil B. View Post
    what is the paper path direction on that unit? K ---> C?

    or M -Y -C -K?


    K - C depending on usage and maintenance could build up on 'next in line' unit Xerox 75/7600 comes to mind
    When ever people ask me that I get the YMCA song stuck in my head. But it's YMCK

    Quote Originally Posted by blackcat4866 View Post
    These machines really need an automated slit glass cleaner. In a dirty environment you can see them every 30 days for dusted slit glass. =^..^=
    Ok so your saying it's just a thing that occurs from time to time?
    I'd ask customer to do it but it doesn't have a nice slot to put cleaning wand in like on other models and req WTB toner and IU removed and to then manually aim the wand over the laser slit glass. Not user friendly

  5. #5
    Master Of The Obvious 10,000+ Posts
    C3350 - toner on laser window

    blackcat4866's Avatar
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    Re: C3350 - toner on laser window

    Quote Originally Posted by rrrohan View Post
    ... Ok so your saying it's just a thing that occurs from time to time?
    I'd ask customer to do it but it doesn't have a nice slot to put cleaning wand in like on other models and req WTB toner and IU removed and to then manually aim the wand over the laser slit glass. Not user friendly
    Yes, definitely. And no there isn't a simple way to do it. Remove all supplies, clean slit glass, reinstall all supplies. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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