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Dislikes: The HDD is not disabled after doing a logical format!!! The movie data is required, that's all.Originally Posted by Bix
The HDD is not disabled after doing a logical format!!! The movie data is required, that's all.
After activation, the copier is slow and freezes
You're right, in fact I corrected myself in the next post.
However, if the printer is slow or frozen, you try to turn it off for 10 seconds and unplug it.
Hang up and see what happens. If it continues to give problems, a technician is required.
the technician wants to replace the motherboard for € 1000
First of all, try:the technician wants to replace the motherboard for € 1000
Physical Formation;
Logical Formatation;
Installing firmware movie data;
Check if the HD is enabled, as was said by friends in previous posts.
Good Luck!
That machine has a 3 year bumper to bumper warranty with konica. Maybe pay for labor but the board should be free.
Are you using an authorized KM dealer? If not that's your problem.
We know a thing or two because we've seen a thing or two.
Also don't ask me for files without a contributor badge.
the seller is authorized the warranty was only for one year
You eventually will need new MFP board, but in the meantime may search here for user acusso1234
I believe he is from Italy. Contact him, he may advice.
Alla fine avrai bisogno di una nuova scheda MFP, ma nel frattempo puoi cercare qui l'utente [B] acusso1234 [/ B]
Credo che sia italiano. Contattalo, può consigliarti
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
I don't reply to private messages from end users.
Sorry Bix, I missed the correction.You're right, in fact I corrected myself in the next post.
However, if the printer is slow or frozen, you try to turn it off for 10 seconds and unplug it.
Hang up and see what happens. If it continues to give problems, a technician is required.
If you know how to run the "Self Diagnosis" I would try that.
If you don't know how to run it, get your tech to do it.
It will test boards and systems and give you an error report
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