Problem with c308 and error c-d010

[Azaelneo]

hi guys, sorry for my bad english. I have a c308 that had some sporadic error with hardisk. technical assistance has replaced the HD and updated the firmware and now the error c-d010 always remains and they asked me 1000 € to change the motherboard. do you have any cheaper solutions? thank you!

[arahael]

Ssd,HDD,? 3 firmware sata solutions? Try disable HDD under service mode and check

[darry1322]

The first thing to try is to go into Administrator made and format the HDD.

[tech51]

There is recovery firmware that can be used to recover a main board. I would ask your tech guy if that’s been done.

Also ask if sata firmware V4 is loaded.

If all this has been done and it still codes, then I’m afraid a board is your only option.

[Azaelneo]

the hard drive is a traditional type. my technician don't know what firmware he installed. I'm a pc technician and I tried to insert a disc and format it from the technical menu. after the physical formatting the error appears. if I unplug the disk it works regularly but without many features!

[Woxner]

do the logical not the physical format. cd010 means the hdd is not formatted. i had this same problem on an 808. had to replace main pwb in the end. if the main pwb is bad it wont formatt hdd. but try logical its takes 10 min or so.

[Azaelneo]

I tried the logical, the error does not appear but the disk is not detected after restart.

[Bix]

After logical formatting, the HDD is disabled. You have to enable it in the service.

[Azaelneo]

how I find the menu of attivation?

[Bix]

System 2 > HDD > Installed.

Sometimes it takes 15-20 seconds before Installed becomes selected.


But if the HDD has been disabled, chances are you have made a Clear All. Are you sure you have logically formatted it?


I advise you to call a technician.