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  1. #1
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    How much are companies charging for maintenance including toner?

    Kim Krell's Avatar
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    How much are companies charging for maintenance including toner?

    We are charging 0.02 cent per page B/W and 0.04 cent per page color. We are losing money??? The cost of Fusers, toner, image units (we rebuild) is eating our profits. What are other companies doing?

  2. #2
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    Re: How much are companies charging for maintenance including toner?

    You miss most important info,what type of machines?
    But 0,04 per color is pretty much low however in my opinion.
    Are you use all OEM for maintenance?

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    Senior Tech 100+ Posts tulintron's Avatar
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    Re: How much are companies charging for maintenance including toner?

    Quote Originally Posted by Kim Krell View Post
    We are charging 0.02 cent per page B/W and 0.04 cent per page color. We are losing money??? The cost of Fusers, toner, image units (we rebuild) is eating our profits. What are other companies doing?
    For the cost, it seems to be monochromatic.It would be better if you said the model of the equipment.

  4. #4
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    How much are companies charging for maintenance including toner?

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    Re: How much are companies charging for maintenance including toner?

    2 cents on B&W is not out of line... 4 cents on color is what's killing you.

    Last couple of places I worked, B&W was 1-2 cents per page (depending on how far out they were from the shop), and color was 10-18 cents. Lower volume customers were usually billed a minimum with a built in number of clicks, and cpc on anything over... High volume customers were strictly cpc.

  5. #5
    Senior Tech 100+ Posts driving lots of miles's Avatar
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    Re: How much are companies charging for maintenance including toner?

    B&W is 1-2 cents per page and color 2-4 cents per page but we do not include the color toner, that is billed extra.

  6. #6
    Field Supervisor 500+ Posts Woxner's Avatar
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    Re: How much are companies charging for maintenance including toner?

    if it is business class .04 is way too low. needs to be at least .08 for color. 04 would be ok on production.

  7. #7
    Service Manager 2,500+ Posts
    How much are companies charging for maintenance including toner?

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    Re: How much are companies charging for maintenance including toner?

    Quote Originally Posted by guitar9199 View Post
    2 cents on B&W is not out of line... 4 cents on color is what's killing you.

    Last couple of places I worked, B&W was 1-2 cents per page (depending on how far out they were from the shop), and color was 10-18 cents. Lower volume customers were usually billed a minimum with a built in number of clicks, and cpc on anything over... High volume customers were strictly cpc.
    that's what we charged

  8. #8
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    How much are companies charging for maintenance including toner?

    Kim Krell's Avatar
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    Re: How much are companies charging for maintenance including toner?

    Quote Originally Posted by tulintron View Post
    For the cost, it seems to be monochromatic.It would be better if you said the model of the equipment.
    Minolta Bizhubs

  9. #9
    Technician
    How much are companies charging for maintenance including toner?

    Kim Krell's Avatar
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    Re: How much are companies charging for maintenance including toner?

    Quote Originally Posted by Phil B. View Post
    that's what we charged
    Thanks

  10. #10
    Technician
    How much are companies charging for maintenance including toner?

    Kim Krell's Avatar
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    Re: How much are companies charging for maintenance including toner?

    Quote Originally Posted by Toxic View Post
    You miss most important info,what type of machines?
    But 0,04 per color is pretty much low however in my opinion.
    Are you use all OEM for maintenance?
    No not OEM, Minolta Bizhubs

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