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  1. #11
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: C244 reset tool not working

    I'm with marvin and rrrohan on this one. First check your thumb drive-not everyone is accepted.
    Check Maintenance USB port and lastly contact(if possible) support to get reset code through LMS.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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  2. #12
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    Re: C244 reset tool not working

    Answer from official dealership is that their USB key isn't working. I actually know the guys that work there and company that has this machine has contract with my company for maintenance.

    Sent from my Moto E (4) Plus using Tapatalk

  3. #13
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: C244 reset tool not working

    So you telling us that your company who has contract to maintain the machine and dealership that you asked for help are failing to enter SM. That's is weird, what was your initial problem?
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  4. #14
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    Re: C244 reset tool not working

    Quote Originally Posted by tsbservice View Post
    So you telling us that your company who has contract to maintain the machine and dealership that you asked for help are failing to enter SM. That's is weird, what was your initial problem?
    Service mode password unknown.

    Sent from my Moto E (4) Plus using Tapatalk

  5. #15
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: C244 reset tool not working

    Quote Originally Posted by darkocg88 View Post
    Service mode password unknown.

    Sent from my Moto E (4) Plus using Tapatalk
    Ask your dealership, they should know their stuff better than that.
    Good luck
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  6. #16
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    Re: C244 reset tool not working

    Quote Originally Posted by tsbservice View Post
    Ask your dealership, they should know their stuff better than that.
    Good luck
    Thought so as well. Seems like they're terrible, only thing they tried was reset tool that isn't working. I don't have access to KM resources, I guess I'd do much better than them.

    Sent from my Moto E (4) Plus using Tapatalk

  7. #17
    Service Manager 1,000+ Posts
    C244 reset tool not working


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    Re: C244 reset tool not working

    some time you can bypass the service code screen if while your at the screen you do something jank and unplug the fax kit. when it throws up a C code error screen just press menu. this got me pass the code screen once purely by accident years ago. then you could just disable the CE authentication.

    just keep in mind something wont work with CE authentication. pretty sure remote panel will be disabled from memory

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