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Thread: C360i

  1. #11
    Service Manager 1,000+ Posts
    C360i


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    Re: C360i

    beleive it or not i really like the new Web interface. much less pages that need to reload everytime you want it to save a change

  2. #12
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: C360i

    Have they changed the web interface too?


    I haven't seen this yet. What did they remove?

  3. #13
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: C360i

    Some web trainings on new models are available.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  4. #14
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    Re: C360i

    Quote Originally Posted by rrrohan View Post
    having trouble with boot screen

    it appears in top left corner of screen but has grey band on bottom and RHS where the start/stop/reset 'button' will be once it boots up.
    cant tell if this is a issue or intended.

    im tempted to just not install our bootscreen as most of the time it boots up and oly displays it for a few seconds to the point most customers wouldnt even notice it flash up then away

    is boot screen converter version 3.1.1.0 the latest?
    The boot screen image resolution has changed to 1024x600. We had the same problem using our old bin file on these machines. Had to make the image larger.

  5. #15
    Senior Tech 250+ Posts
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    Re: C360i

    Quote Originally Posted by rrrohan View Post
    We ended up locking it back to the traditional menu again.

    the little light in the output tray is nice touch.

    i also like that removing back cover is only 3 screws.

    and no more Dual Scan Board to install or upgraded memory.

    still not a fan of the fax kit, the usb cable isnt so bad but that other connector is messy looking. i normally dont attach this the way manual suggests i just connect it directly to the MFP that way its hidden behind covers.

    Finally how to set the classic interface as default?

  6. #16
    Field Supervisor 500+ Posts
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    Re: C360i

    Please read the manual with regard to the power supply on this model. Important safety issue to keep in mind as a tech....

  7. #17
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: C360i

    Quote Originally Posted by tech51 View Post
    Please read the manual with regard to the power supply on this model. Important safety issue to keep in mind as a tech....
    What has changed?

  8. #18
    Former KM Senior Tech 500+ Posts srvctec's Avatar
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    Re: C360i

    Well, that didn't take long. Already a service bulletin about the toner bottles not being detected properly and an FOC spacer kit to fix the issue if needed depending on the serial number.

    Model Cut-In Number
    C360i AA2J011000793
    C300I AA2K011000842
    C250I AA2M011000691
    Last edited by srvctec; 06-15-2019 at 02:23 AM.
    Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

  9. #19
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    Re: C360i

    Quote Originally Posted by Bix View Post
    What has changed?
    You don’t have a manual then?

    There has also been a bulletin on it.

    I can’t say anymore for professional reasons but please get a manual and check it out.

  10. #20
    Service Manager 1,000+ Posts
    C360i


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    Re: C360i

    Quote Originally Posted by srvctec View Post
    Well, that didn't take long. Already a service bulletin about the toner bottles not being detected properly and an FOC spacer kit to fix the issue if needed depending on the serial number.

    Model Cut-In Number
    C360i AA2J011000793
    C300I AA2K011000842
    C250I AA2M011000691
    Least the effected machines have the parts included and bulletin printed and included in box

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