Bizhub C554e ( Rebooting )

**imharch** · 05-23-2019

Dear All !
Bizhub C554e when turn on keep Rebooting
Please Find the attached video and please advise

Thanks

**rrrohan** · 05-23-2019

Originally Posted by imharch

Dear All !
Bizhub C554e when turn on keep Rebooting
Please Find the attached video and please advise

Thanks

SSD is my bet. Had same on a 364

PS: I cant see any attached video

**Bix** · 05-23-2019

Does any error appear?

**imharch** · 05-23-2019

Originally Posted by Bix

Does any error appear?

no

**rrrohan** · 05-23-2019

im guessing you cant get into service mode, or do firmware and you also cant get past more than 2 'shark fins' or about 12 seconds before it just reboots?

def sounds like SSD if thats the symptoms as my c364 last year

**copier tech** · 05-23-2019

This is a known issue caused by the SSD.

You might be lucky & fix it with the firmware but most likely you'll need to replace the ssd board.

C554e-554e_Series_REBOOTING.pdf