Results 1 to 9 of 9
  1. #1
    Senior Tech 100+ Posts
    Konica Minolta C454e 30-03 jams

    Kenny's Avatar
    Join Date
    Jun 2009
    Location
    Leeds
    Posts
    127
    Rep Power
    22

    Post Konica Minolta C454e 30-03 jams

    Hi guys,

    We currently have a Konica C454e at a customers which is getting 30-03 jam codes (jamming in the fusing unit) when printing high quality prints on A4 80gsm, it works absolutely fine when printing normal text documents. At first we believed the issue was down to the paper since it was jamming and had fusing issues, we got them to change the paper and worked!!(tried multiple fusing units as they keep getting damaged from customer removing jams). Came back to the customers today and has done the exact same thing with the paper getting jammed in the fusing unit.

    Note: Firmware is all up to date.

    Currently using - Premier Elements Earth White A4 80gsm Paper

    any help would be appreciated!!!

  2. #2
    KonicaMinolta Senior Tech 100+ Posts srvctec's Avatar
    Join Date
    Oct 2009
    Location
    Central Kansas
    Posts
    193
    Rep Power
    22

    Re: Konica Minolta C454e 30-03 jams

    CL8 needs replaced which is the exit drive clutch.
    Started in the copier service business in the fall of 1988 and have worked at the same company since then, now the senior tech, since 2006.

  3. #3
    Field Supervisor 500+ Posts tsbservice's Avatar
    Join Date
    May 2007
    Posts
    632
    Rep Power
    38

    Re: Konica Minolta C454e 30-03 jams

    Agree with srvctec.
    Use search option, there is how-to pdf file where blackcat4866 explained disassemble.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

  4. #4
    Field Supervisor 500+ Posts
    Join Date
    Jan 2009
    Location
    UK
    Posts
    601
    Rep Power
    30

    Re: Konica Minolta C454e 30-03 jams

    Is the paper getting through the fuser or concertina jamming in the rollers?

  5. #5
    Senior Tech 100+ Posts
    Konica Minolta C454e 30-03 jams

    Kenny's Avatar
    Join Date
    Jun 2009
    Location
    Leeds
    Posts
    127
    Rep Power
    22

    Re: Konica Minolta C454e 30-03 jams

    Tech51

    no the paper doesnít get through the fuser

  6. #6
    Field Supervisor 500+ Posts
    Join Date
    Jan 2009
    Location
    UK
    Posts
    601
    Rep Power
    30

    Re: Konica Minolta C454e 30-03 jams

    Do these high quality documents have a high colour content?

    If if so I would look at increasing the lead edge blank.

    I have had issues with the C454e and heavy colour coverage causing fuser jams and maxing out the lead edge blank helps with this.

    Just as an aside though there is a mylar guide just below the tbelt which can get deformed when the belt is replaced. This can catch the paper and prevent it from entering the fuser.

  7. #7
    Senior Tech 100+ Posts
    Konica Minolta C454e 30-03 jams

    Kenny's Avatar
    Join Date
    Jun 2009
    Location
    Leeds
    Posts
    127
    Rep Power
    22

    Re: Konica Minolta C454e 30-03 jams

    Quote Originally Posted by tech51 View Post
    Do these high quality documents have a high colour content?

    If if so I would look at increasing the lead edge blank.

    I have had issues with the C454e and heavy colour coverage causing fuser jams and maxing out the lead edge blank helps with this.

    Just as an aside though there is a mylar guide just below the tbelt which can get deformed when the belt is replaced. This can catch the paper and prevent it from entering the fuser.
    -----------------------------------------------------------------------------------------------------------------

    What do you recommend to change the Lead edge to? I have never really adjusted this option.

  8. #8
    Senior Tech 100+ Posts
    Konica Minolta C454e 30-03 jams

    Kenny's Avatar
    Join Date
    Jun 2009
    Location
    Leeds
    Posts
    127
    Rep Power
    22

    Re: Konica Minolta C454e 30-03 jams

    Hi guys,

    the clutch seems to have stopped the machine from jamming in fuser but there is another issue where the prints donít look like they have fused correctly. Have replaced the fuser but the issue still persists!!

    any ideas?

  9. #9
    Master Of The Obvious 10,000+ Posts
    Konica Minolta C454e 30-03 jams

    blackcat4866's Avatar
    Join Date
    Jul 2007
    Location
    Lapeer, Michigan
    Posts
    17,266
    Rep Power
    289

    Re: Konica Minolta C454e 30-03 jams

    What type of media are you using?
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •