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  1. #1
    Junior Member
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    KM-Bizhub C654E J99-01

    I have a jamming issue with a C654. This device jams out of tray 3 ONLY. It will feed single sheets all day long. However, on multiple sheets it jams moving into the vertical transport. The paper is not torn, or deformed in any fashion. All feed rubber is brand new. Ideas?

  2. #2
    Service Manager 1,000+ Posts
    KM-Bizhub C654E J99-01


    Join Date
    Sep 2005
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    South Jersey
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    Re: KM-Bizhub C654E J99-01

    there is a bulletin on this:

    Jam code 99-01
    Known Error
    ID: KBA00029160
    Related Products:bizhub C654e,bizhub 654,bizhub 654e,bizhub 754,bizhub 754e,bizhub C654,bizhub C754,bizhub C754e
    Related Options:


    Error
    Jam code 99-01 occurs from Tray 3 only.

    Note: Incorrect paper size message may appear after removing the paper.

    Root Cause
    Horizontal transport clutch (CL3) failed.

    Note: Incorrect paper size message may appear after removing the paper.

    Workaround/Fix
    Replace Horizontal transport clutch (CL3). Refer to attached PDF for location of the CL3.

    Technical Notes
    Refer to attached PDF for location of the CL3 and incorrect paper size message.




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