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  1. #1
    Service Manager 1,000+ Posts
    Product name is CSRC?


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    Product name is CSRC?

    What it mean by version?

    I just looked at 2 different B958's in CSRC and one was called B958_Ver41 and the other is B958_Ver32

    Is this just referring to how many modifications its had since the first copier came of the production line?

  2. #2
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Product name is CSRC?

    I think it may be FW Function version. One with ver41 should be at R9 FW level, and another maybe G9.
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  3. #3
    Service Manager 1,000+ Posts
    Product name is CSRC?


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    Re: Product name is CSRC?

    Quote Originally Posted by tsbservice View Post
    I think it may be FW Function version. One with ver41 should be at R9 FW level, and another maybe G9.
    ill double check but i dont believe so

    its just we had some issues with the B958 ADF not latching down well causing problems with gears meshing and it seems to be more of a problem on the 958's we sold early on in the release

  4. #4
    Trusted Tech 50+ Posts Jumping Jack Flash's Avatar
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    Re: Product name is CSRC?

    Quote Originally Posted by rrrohan View Post
    What it mean by version?

    I just looked at 2 different B958's in CSRC and one was called B958_Ver41 and the other is B958_Ver32

    Is this just referring to how many modifications its had since the first copier came of the production line?


    HI, Have you already solved this problem ?

  5. #5
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: Product name is CSRC?

    That value simply indicates the software version of the printer. Read it in Utilities> Device Information.


    The last firmware is 4.2


    In addition, some recently installed printers may have changes compared to the printers installed a year ago, in addition to the new FW already installed.

  6. #6
    Trusted Tech 50+ Posts Jumping Jack Flash's Avatar
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    Re: Product name is CSRC?

    HI Bix, I have a question for you.
    If you use CSRC you will ecounter that a machine shown another model name than it is.
    I would like to know does CSRC`s communication always is correct from CSRC?



    Quote Originally Posted by Bix View Post
    That value simply indicates the software version of the printer. Read it in Utilities> Device Information.


    The last firmware is 4.2


    In addition, some recently installed printers may have changes compared to the printers installed a year ago, in addition to the new FW already installed.

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