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  1. #11
    Service Manager 1,000+ Posts
    C364 32-01 exit jam

    mrfuser's Avatar
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    Re: C364 32-01 exit jam

    How can it be 5 minutes? Especially when you have a bridge unit for the finisher? Stupid screw behind plastic piece under control panel makes it most time consuming. Am I missing something?


    Quote Originally Posted by copier addict View Post
    This takes about five minutes, no need to stock parts I may never use. No brainer for me

  2. #12
    Service Manager 1,000+ Posts
    C364 32-01 exit jam

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    Re: C364 32-01 exit jam

    LOL, a bit of overkill
    for a long time i just use 2 stickers from the panel stickers in the area shown in yellow. just stick them behind the pintle where it contacts the frame.
    it keeps the solenoid partially engaged and never jams again.
    Attached Images Attached Images

  3. #13
    Service Manager 1,000+ Posts
    C364 32-01 exit jam

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    Re: C364 32-01 exit jam

    Good info still can’t get to the solenoid without a lot of work though

  4. #14
    Senior Tech 100+ Posts MVPunisher's Avatar
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    Re: C364 32-01 exit jam

    Quote Originally Posted by Synthohol View Post
    LOL, a bit of overkill
    for a long time i just use 2 stickers from the panel stickers in the area shown in yellow. just stick them behind the pintle where it contacts the frame.
    it keeps the solenoid partially engaged and never jams again.



    This is the fix right here if you dont want to come back with parts. I have done this exact thing probably 30 times and it fixes it every time. I keep hard mylar in my bag for just this purpose.

  5. #15
    Service Manager 1,000+ Posts
    C364 32-01 exit jam

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    Re: C364 32-01 exit jam

    So this solenoid is the one buried behind plastic piece down behind the control panel area correct?

  6. #16
    Aging Tech 1,000+ Posts
    C364 32-01 exit jam

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    Re: C364 32-01 exit jam

    Quote Originally Posted by mrfuser View Post
    So this solenoid is the one buried behind plastic piece down behind the control panel area correct?
    Yes. When I said five minutes I meant after assembly was removed from machine.

  7. #17
    Service Manager 1,000+ Posts
    C364 32-01 exit jam

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    Re: C364 32-01 exit jam

    i dont even remove the assy, i take out 1 screw for the plastic cover, twist it until the plastic breaks from the front screw (unless i have time for the 4 screws on the white panel) and slip the stickers in on the end of a paperclip and kinda rub them in place.
    truly a 5 minute job if you are good with the game Operation

  8. #18
    Aging Tech 1,000+ Posts
    C364 32-01 exit jam

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    Re: C364 32-01 exit jam

    Quote Originally Posted by Synthohol View Post
    i dont even remove the assy, i take out 1 screw for the plastic cover, twist it until the plastic breaks from the front screw (unless i have time for the 4 screws on the white panel) and slip the stickers in on the end of a paperclip and kinda rub them in place.
    truly a 5 minute job if you are good with the game Operation
    Jeez, I'm not going to damage a customer's machine simply to save some time. To me that is a bit extreme. Just my two cents worth.

  9. #19
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    C364 32-01 exit jam

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    Re: C364 32-01 exit jam

    sorry, that was for the 'benefit' of another tech. it was a facetious remark.

  10. #20
    Service Manager 1,000+ Posts
    C364 32-01 exit jam

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    Re: C364 32-01 exit jam

    If I ever see this code again I making the client trade in their machine LOL !

    I tried everyone’s fixes to no avail and ended up just replacing the entire exit assembly and it works fine now !

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