Konica Minolta C258 Trouble Code C-D3A0

[mearmi]

Getting this code

Konica Minolta C258 Trouble Code C-D3A0

Please advise

Thanks

[tsbservice]

What did you do on the machine prior the code?
Did you swap boards? We need more information to help you.
This is not a tech question, more like enduser

[Synthohol]

Do you want the service manual?
Gimme a min and ck your pms

[minoltaed]

3.23.34 CD3A0 (bizhub C658/C558/C458/C368/C308/C258)
(1) Contents
Trouble type CD3A0: Counter error
Rank C
Trouble detection
condition The total counter values provided by the MFP board and the eMMC board are different.
Trouble isolation -
bizhub C658/C558/C458/C368/C308/C258 K TROUBLESHOOTING > 3. TROUBLE CODE
K-196
Relevant electrical parts • MFP board (MFPB)
• eMMC board (eMMC)
(2) Procedure
1. If this error occurs temporarily due to the use of the board removed from another machine, reinstall the original board.
2. Replace the current MFPB with a new one.
3. Replace the current eMMC with a new one.
NOTICE
• Link to the layout drawings for related parts by each trouble code (S.99. CC164, CD3A0)

[mearmi]

What did you do on the machine prior the code?
Did you swap boards? We need more information to help you.
This is not a tech question, more like enduser

Thanks for your reply. Have replaced the MFP board but no luck.

Please advise what it could be?

Regards

[arahael]

Replace emmc

[mearmi]

Replace emmc

Thanks for your reply.

can we grab Emmc from another machine and use it?

Thanks

[tsbservice]

Thanks for your reply. Have replaced the MFP board but no luck.

Please advise what it could be?

Regards

1. Check if this error occurs because the original MFP board (MFPB) was replaced with one removed from another machine. If so, reinstall the original board, operate the MFP, and verify if the error returns.
2. Perform Clear All Data.
a. Call the Service Mode to the screen.
b. Touch [System 1] -> [Initialization] -> [Clear All Data].
c. Press the Start key.
d. When[OK] is displayed, turn off the main power switch and turn it on again after waiting 10 seconds.
Note: The trouble code “CD272: i-Option activated and additional memory and HDD not installed” is displayed after the main power switch is turned on.
e. Call the Service Mode to the screen.
f. Touch [System 2] -> [HDD] -> [Installed].
g. Exit the Service Mode and then turn off the main power switch and turn it on again after waiting 10 seconds.

[nicaciobhz]

1. Check if this error occurs because the original MFP board (MFPB) was replaced with one removed from another machine. If so, reinstall the original board, operate the MFP, and verify if the error returns.
2. Perform Clear All Data.
a. Call the Service Mode to the screen.
b. Touch [System 1] -> [Initialization] -> [Clear All Data].
c. Press the Start key.
d. When[OK] is displayed, turn off the main power switch and turn it on again after waiting 10 seconds.
Note: The trouble code “CD272: i-Option activated and additional memory and HDD not installed” is displayed after the main power switch is turned on.
e. Call the Service Mode to the screen.
f. Touch [System 2] -> [HDD] -> [Installed].
g. Exit the Service Mode and then turn off the main power switch and turn it on again after waiting 10 seconds.

It works well for me!
Tks man