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Hi!
I need some help !
I´m trying use the PS driver to print on bizhub PRESS 1052.
The paper size that I need to use is 320x240mm.
Problem is that the image rotate 90 degrees, so paper is configured correct on the machine,
no matter what it always print the image like the paper was configured 240x320mm.
Any help on this ?
thanks !
end user or tech?Originally Posted by joaodaffonsojr
have you tried CUSTOM settings?
what the hell have you tried very limited info ..
suspect end user.
END User my friend ...
The paper is configured CUSTOM 320x240mm.
running win10 x64
Adobe Acrobat DC
ps driver version 5.0.554
I tried everything on the driver all kinds of configuration !
what info do you need more ?
thanks
ok bud..
sometimes the PS driver isn't always right ... PCL5e or 6...
what is the config on the on the driber? the same? and on paper trays?
Try it Landscape instead of Portrait. Or change width with height and vice versa. It's not that hard like rocket science, it's simple printer driver, with some trials and errors you will make it. Check printer specs and make sure this size is within them.
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
I don't reply to private messages from end users.
I tried it all. No success.
Seems to be a bug in the PS Driver with custom format.
Specs say 324mm width x 463mm length ... so technically possible. What tray are you selecting? Can you program the tray as 320x240 instead of 240x320? =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
Hi !
Did that already !
Nothig worked right.
Have we determined yet if the paper is accepted as 320x240 in the tray and will copy? If yes, then its a driver issue. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
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