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  1. #21
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    Re: Konica Minolta bizhub C458 - Scan do SMB Error

    Quote Originally Posted by joaopauloooo View Post
    Hi,

    I've got a brand new C458 installed but was unable to setup a successful Scan to SMB.
    I've set it up on the network with a static IP and printing goes out normal, everything I send it prints ok.
    I can also access the printer typing the IP on the browser.
    Pinging the PC on the printer is successful.
    But every time I try to scan to the network folder it fails. The error I get is "Server connection error".
    The PC has Win10 and I already activated SMB1 and SMB2, still get the error.
    Scan to flash drive works ok.
    There are 3 other machines (C220, C360 and 601) working perfectly with the same Scan to SMB configuration as I made to this new one, same PC, same folder. So I rolled out any PC or network issue.

    Am I missing something?
    What security/ antivirus??? Have you made an exception for the scan folder??? Is your network location set to public or private/ business???Konica Minolta bizhub C458 - Scan do SMB Error

    Sent from my SM-N950U1 using Tapatalk
    REACH FOR THE STARS!!!
    Konica Minolta Planetariums!
    https://www.konicaminolta.com/planet...gma/index.html

  2. #22
    Technician
    Konica Minolta bizhub C458 - Scan do SMB Error

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    Re: Konica Minolta bizhub C458 - Scan do SMB Error

    To do a scan to folder on Windows 10 the correct thing to do is to update the firmware to enable SMB v2. Without the firmware you are using SMB v1 and that is disabled by default now in the operating system. Also scan to FTP is insecure. Don't do it if port 21 is not firewalled.

    Sent from my SM-A520W using Tapatalk
    Net+ PDI+ @Remote

  3. #23
    Service Manager 1,000+ Posts
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    Re: Konica Minolta bizhub C458 - Scan do SMB Error

    Any chance the network is set to "public"?

  4. #24
    Service Manager 1,000+ Posts
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    Re: Konica Minolta bizhub C458 - Scan do SMB Error

    Was this copier ever installed on another network. We usually set the copier to DHCP and turn off/on, and pull network settings from customer network. Then put copier IP back
    in to machine.

  5. #25
    Senior Tech 100+ Posts
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    Re: Konica Minolta bizhub C458 - Scan do SMB Error

    I was still using SMB for a while but then I kept getting beat up over it so I started using FTP if its almost easier and faster once you understand it.

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