It's not that hard to get the customer email setting , easy for me just tell them the copier is there new employee and it needs it's own email address, DONE!
The reason YOU can't setup there email account is not only for you and company protection but security and legal reasons. I have NEVER failed at getting the setup completed once the customer understands why the email must be setup the correct way. You must use the customers provided smtp settings! THE END!
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