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  1. #1
    Trusted Tech 50+ Posts
    Missing OCR Dictionary Konica Minolta C364e

    denvertan's Avatar
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    Missing OCR Dictionary Konica Minolta C364e

    Again, the machine really let me learnt a lot.
    Today I started the 3rd machine and I am greeted by the copier with this message "OCR Dictionary is missing Contact Tech Support" !

    Can someone please help me with the OCR File. Thank you.
    OCR1.jpg

  2. #2
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Missing OCR Dictionary Konica Minolta C364e

    You need some options to have OCR, like i-option and memory module.
    Leave it as is, and start reading Service manual. This is not a chat.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

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    I don't reply to private messages from end users.

  3. #3
    Service Manager 1,000+ Posts
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    Re: Missing OCR Dictionary Konica Minolta C364e

    What you are showing us means nothing...You would have to check your list of enabled licenses to determine if this is a problem brought on by the LK installed w/o OCR dictionary, or some other issue. E

  4. #4
    Field Supervisor 500+ Posts Woxner's Avatar
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    Re: Missing OCR Dictionary Konica Minolta C364e

    you can still put the pdf font and ocr even without those options.

  5. #5
    Trusted Tech 50+ Posts
    Missing OCR Dictionary Konica Minolta C364e

    denvertan's Avatar
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    Re: Missing OCR Dictionary Konica Minolta C364e

    Successful remove the error after check in lms.
    Alert is removed after the deactivate the i-Option. Thank you all.

  6. #6
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    Re: Missing OCR Dictionary Konica Minolta C364e

    Quote Originally Posted by denvertan View Post
    Successful remove the error after check in lms.
    Alert is removed after the deactivate the i-Option. Thank you all.
    Hi,
    Can you please tell me how you deactivated the i-Option?
    I have the same problem and also this " The PDF/A Font was not found.
    Thank you

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