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  1. #1
    Senior Tech 100+ Posts escalante's Avatar
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    Failed to start. Bizhub 423

    good afternoon. I have the following message in a Bizhub 423. I have already formatted and replaced the hard disk. also replace the DIMM memory. Please any suggestions



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  2. #2
    Certified Konica Expert 2,500+ Posts
    Failed to start. Bizhub 423

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    Re: Failed to start. Bizhub 423

    how did you format the HDD if that message comes up?
    We know a thing or two because we've seen a thing or two.
    Also don't ask me for files without a contributor badge.

  3. #3
    Senior Tech 100+ Posts escalante's Avatar
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    Re: Failed to start. Bizhub 423

    Quote Originally Posted by Synthohol View Post
    how did you format the HDD if that message comes up?
    Before that message appeared on the machine screen, it froze and did not obey, I had to turn the machine off and on again to make it work.
    The actions I did are:
    1.- Format HDD
    a) physical format
    b) logical format
    Then replace it and finally disable it.
    Also replace the DIMM memory.
    Please can you help me.

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  4. #4
    Certified Konica Expert 2,500+ Posts
    Failed to start. Bizhub 423

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    Re: Failed to start. Bizhub 423

    Problem
    "Failed to start. Please power down the main switch." message.

    Solution
    PROBABLE CAUSES:
    1. Possible FK-508 Fax Kit failure or the Fax Kit is not installed and the MFP is incorrectly configured.
    Verify the presence of a Fax Kit. Ensure that, if there is no Fax Kit installed, the machine settings are correctly configured.
    Service ModeaSystem 2aOption Board StatusaFax (Circuit 1 or 2)aUnset.
    If an installed Fax Kit has failed, please replace it as necessary (Item #A22M011). Reboot machine.

    2. The machine is equipped with a Fax Kit and an Hard Disk Drive (HDD). The HDD is not enabled or properly formatted.
    Enable the HDD (HD-516):
    a. Enter the Service Mode and select System 2.
    b. Select HDD and select "Installed".
    c. Once the hard drive is enabled, access State Confirmation and select "Memory/HDD Adj."
    d. Next, select HDD Format and perform the Logical Format.
    e. Reboot the machine.

    3. Bad connection between the FK-508 Fax Kit and the Overall Control Board (OACB).
    Reseat the USB cable between the fax option and the OACB.
    We know a thing or two because we've seen a thing or two.
    Also don't ask me for files without a contributor badge.

  5. #5
    Service Manager 5,000+ Posts
    Failed to start. Bizhub 423

    copier tech's Avatar
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    Re: Failed to start. Bizhub 423

    Quote Originally Posted by escalante View Post
    good afternoon. I have the following message in a Bizhub 423. I have already formatted and replaced the hard disk. also replace the DIMM memory. Please any suggestions



    Enviado desde mi SM-J701M mediante Tapatalk

    Does the machine accept a firmware update?
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  6. #6
    Senior Tech 100+ Posts escalante's Avatar
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    Re: Failed to start. Bizhub 423

    Good afternoon. Tell him that the fax card was removed just like the hard drive. I loaded the NVRAM reset firmware. And the equipment is working perfectly. Thank you all for your help.
    Thank you.
    Atte. Escalante

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