4050 duplex jam

[Brett GS]

Hi all
Got a 4050 that is jamming on double sided.
Cant remember the jam code but the page get out of the ecit but does not pull back,done sensor tests and all test fine,did watch the reverse solenoid and doesnt engage but not sure if and when it should.
Any ideas?

[bizhub1]

Hi all
Got a 4050 that is jamming on double sided.
Cant remember the jam code but the page get out of the ecit but does not pull back,done sensor tests and all test fine,did watch the reverse solenoid and doesnt engage but not sure if and when it should.
Any ideas?

Solenoid, we have replaced quite of few.

[Brett GS]

Thanks, solenoid sorted out the problem.