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  1. #1
    Technician
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    Feb 2011
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    C654e cyan background

    Hi
    I have a C654e with cyan background on all colour prints config page ok
    have replaced all image units and checked HV connectors
    anyone had similar
    Attached Images Attached Images

  2. #2
    SanDiegoCopierRepair.com 1,000+ Posts
    C654e cyan background

    blazebusiness's Avatar
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    Re: C654e cyan background

    Quote Originally Posted by KEN View Post
    Hi
    I have a C654e with cyan background on all colour prints config page ok
    have replaced all image units and checked HV connectors
    anyone had similar
    If you did indeed replace those Image units with new oem units......then unfortunately you might have an issue with the mfp board or PH unit.
    Anything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

  3. #3
    Master Of The Obvious 10,000+ Posts
    C654e cyan background

    blackcat4866's Avatar
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    Re: C654e cyan background

    I'm going to guess that you've got a shorting cyan developing unit, knocking out the cyan primary charge. I believe that this machine uses color imaging units, so you'll get everything you need with: IU-711C A2X2-0KD.

    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  4. #4
    Technician
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    Re: C654e cyan background

    Hi, KEN.
    Did you solve your problem?
    I have the same issue.

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