C252 Image Transfer Belt Reset Problem

[Philinghorn]

Hello,

I have installed a new Image Transfer belt in a C252 all ok except I can't clear the count or warning to replace the belt. I know the machine should know when a new unit is replaced & reset the counters via the first time use fuse, this has blown.
Before I go back to the customer with a 80mA fuse to try again has anybody had this problem & how did you solve it ?

Thanks in advance

[ni311]

Do you get any P warning codes?

[cobiray]

I've had or heard of a few where the fuse was blown/damaged/failed for some reason out of the box. Also, I had a tech put one in and then take it out and try and re use it with out re-fusing it.

[Philinghorn]

Hi,
Thanks for the replies.

Ni311 - There are no error codes, only the message to replace the transfer belt unit.

Cobiray - A faulty fuse out of the box is what I'm hoping for, it definitely was a brand new unused unit, only in stock for 2 days before going out. Glad to hear a faulty fuse has happened before.

Thanks, will post a reply once we have been back to customer

[ni311]

In the worst case scenario, PWB-M is faulty. I hope you'll get away just with a new 80 mA fuse

[Philinghorn]

Hi,
Fitted new fuse today in belt unit, and all OK

Thanks for your help.

Cheers.