BIZHUB C550 - Problem c-3822

[bennie2225]

Hey guys

Im running a bizhub C550 and have had know problems with it what so ever. I now have an error saying that its a c- 3822 problem.

any ideas?

Thanks

[pepper38_cnd]

That error is abnormally low fuser temp. Try Trouble reset if problem persist call a qualified tech. Make sure media setting match the stock you are using ( heavy stock run at a normal setting can suck the heat out of the fuser).
See attachment for reseting procedure

[WaveyDavey]

this is a common problem on this model we have seen it loads of times with various reasons. ranging from faulty connecters, worn bushings in the fuser unit, faulty induction board and even a replacement machine under warranty.
follow the reset once but if it persists then get a qualified tech to look at it as you may cause more damage.

[kld04g]

The bizhub C550 in our office was experiencing this problem this morning when I found this site. I just wan to say thanks to everyone for posting up this information. The trouble reset solution worked perfectly!

Big thanks,

Kevin Dompig
IT Specialist
Home Page — Telstra International

[bizhub550]

Thanks a lot for the manual how to trouble reset the printer, it worked fine for us and I'm sure it saved us lots of money!

[nantech]

Works now, thanks.

Thanks for the information. I was able to clear the error using Trouble reset. So far, so good.

[tech51]

code 3822

There is firmware to cure this, its version GC4-22. It also fixes the random P14 codes that appear. I`ve used it on a number of problem machines with 100% success.

[t_abida]

thanks a lot guys this was really helpfull

[SCTROJAN]

THANKS pepper38_cnd !!!! Your reset solution worked perfectly for a bizhubC650 as well!!!!

[servicepro]

Re: BIZHUB C550 - Problem c-3822

This helped us temporarily too.. BUT we're not supposed to reset it multiple times ... and I have already a couple of times (2 days) ... waiting on technician