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  1. #1
    bennie2225
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    BIZHUB C550 - Problem c-3822

    Hey guys

    Im running a bizhub C550 and have had know problems with it what so ever. I now have an error saying that its a c- 3822 problem.

    any ideas?

    Thanks


  2. #2
    Field Service Manager 1,000+ Posts


    pepper38_cnd's Avatar
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    That error is abnormally low fuser temp. Try Trouble reset if problem persist call a qualified tech. Make sure media setting match the stock you are using ( heavy stock run at a normal setting can suck the heat out of the fuser).
    See attachment for reseting procedure

    Attached Files Attached Files
    http://iuresets.com
    Online Store
    Konica Minolta Image Unit Reset Solutions

  3. #3
    Trusted Tech 50+ Posts
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    this is a common problem on this model we have seen it loads of times with various reasons. ranging from faulty connecters, worn bushings in the fuser unit, faulty induction board and even a replacement machine under warranty.
    follow the reset once but if it persists then get a qualified tech to look at it as you may cause more damage.


  4. #4
    kld04g
    Guest
    The bizhub C550 in our office was experiencing this problem this morning when I found this site. I just wan to say thanks to everyone for posting up this information. The trouble reset solution worked perfectly!

    Big thanks,

    Kevin Dompig
    IT Specialist
    Home Page — Telstra International


  5. #5
    bizhub550
    Guest
    Thanks a lot for the manual how to trouble reset the printer, it worked fine for us and I'm sure it saved us lots of money!


  6. #6
    nantech
    Guest

    Thumbs up Works now, thanks.

    Thanks for the information. I was able to clear the error using Trouble reset. So far, so good.


  7. #7
    Service Manager 250+ Posts
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    code 3822

    There is firmware to cure this, its version GC4-22. It also fixes the random P14 codes that appear. I`ve used it on a number of problem machines with 100% success.


  8. #8
    t_abida
    Guest
    thanks a lot guys this was really helpfull


  9. #9
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    THANKS pepper38_cnd !!!! Your reset solution worked perfectly for a bizhubC650 as well!!!!


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