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  1. #1
    bennie2225
    Guest

    BIZHUB C550 - Problem c-3822

    Hey guys

    Im running a bizhub C550 and have had know problems with it what so ever. I now have an error saying that its a c- 3822 problem.

    any ideas?

    Thanks

  2. #2
    Field Service Manager 1,000+ Posts
    BIZHUB C550 - Problem c-3822

    pepper38_cnd's Avatar
    Join Date
    Aug 2005
    Location
    Windsor, ON Canada
    Posts
    1,073
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    51
    That error is abnormally low fuser temp. Try Trouble reset if problem persist call a qualified tech. Make sure media setting match the stock you are using ( heavy stock run at a normal setting can suck the heat out of the fuser).
    See attachment for reseting procedure
    Attached Files Attached Files
    Online Store is closed. Chip resetting is a thing of the past! Thank you to all my past customers.
    Now into Ip TV KODI Boxes

  3. #3
    Trusted Tech 50+ Posts
    Join Date
    Sep 2008
    Posts
    60
    Rep Power
    32
    this is a common problem on this model we have seen it loads of times with various reasons. ranging from faulty connecters, worn bushings in the fuser unit, faulty induction board and even a replacement machine under warranty.
    follow the reset once but if it persists then get a qualified tech to look at it as you may cause more damage.

  4. #4
    kld04g
    Guest
    The bizhub C550 in our office was experiencing this problem this morning when I found this site. I just wan to say thanks to everyone for posting up this information. The trouble reset solution worked perfectly!

    Big thanks,

    Kevin Dompig
    IT Specialist
    Home Page — Telstra International

  5. #5
    bizhub550
    Guest
    Thanks a lot for the manual how to trouble reset the printer, it worked fine for us and I'm sure it saved us lots of money!

  6. #6
    nantech
    Guest

    Thumbs up Works now, thanks.

    Thanks for the information. I was able to clear the error using Trouble reset. So far, so good.

  7. #7
    Field Supervisor 500+ Posts
    Join Date
    Jan 2009
    Location
    UK
    Posts
    826
    Rep Power
    50

    code 3822

    There is firmware to cure this, its version GC4-22. It also fixes the random P14 codes that appear. I`ve used it on a number of problem machines with 100% success.

  8. #8
    t_abida
    Guest
    thanks a lot guys this was really helpfull

  9. #9
    SCTROJAN
    Guest
    THANKS pepper38_cnd !!!! Your reset solution worked perfectly for a bizhubC650 as well!!!!

  10. #10
    servicepro
    Guest

    Re: BIZHUB C550 - Problem c-3822

    This helped us temporarily too.. BUT we're not supposed to reset it multiple times ... and I have already a couple of times (2 days) ... waiting on technician

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