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  1. #1
    sed
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    Konica C6500 Very Strange Error

    I am getting a 2813 error on my Konica c6500

    My main concern is that its related to the 2811 board code, as my common solution PDF doesn't show me any fixes or even that code!

    please help me, I am at wits end.

  2. #2
    Senior Tech 100+ Posts
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    Quote Originally Posted by sed View Post
    I am getting a 2813 error on my Konica c6500

    My main concern is that its related to the 2811 board code, as my common solution PDF doesn't show me any fixes or even that code!

    please help me, I am at wits end.

    Solution ID
    TAUS0703438EN* Solution Usage 1

    Description
    C2811, C2812, C2813, or C2814 error code.
    Solution
    CAUSE: The drum potential sensor for yellow/magenta/cyan/black (respectively)may have a film of toner dust on it affectingsensitivity.
    SOLUTION:Clean the sensorand if the problem persists replace the HV detecting sensor assembly (p/n A03UR73600).The sensors for the 4 colors are
    interchangeable.

  3. #3
    Trusted Tech 50+ Posts
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    code

    the same code may apear if you deleted counter life of the drum(s), or the drums are very old.
    Try to perform drum potential adjustment.
    if don't work change the drum(s)
    or realy drum potential sensor are broken (1% prob)

  4. #4
    glennsan
    Guest
    Quote Originally Posted by sed View Post
    I am getting a 2813 error on my Konica c6500

    My main concern is that its related to the 2811 board code, as my common solution PDF doesn't show me any fixes or even that code!

    please help me, I am at wits end.
    C-2813. From service manual: In charging potential control, drum surface
    potential/C was out of specification.

    Printer control board (PRCB) Drum potential sensor bord/C (DRPSB/C
    Drum potential sensor /C (DRPS/C)

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