Originally Posted by
sed
I am getting a 2813 error on my Konica c6500
My main concern is that its related to the 2811 board code, as my common solution PDF doesn't show me any fixes or even that code!
please help me, I am at wits end.
Solution ID
TAUS0703438EN* Solution Usage 1
Description
C2811, C2812, C2813, or C2814 error code.
Solution
CAUSE: The drum potential sensor for yellow/magenta/cyan/black (respectively)may have a film of toner dust on it affectingsensitivity.
SOLUTION:Clean the sensorand if the problem persists replace the HV detecting sensor assembly (p/n A03UR73600).The sensors for the 4 colors are
interchangeable.
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