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Thread: Software to reload Fiery for C6500

  1. #11
    Field Service Manager 500+ Posts pepper38_cnd is building a good name for himself pepper38_cnd's Avatar
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    Then it must be an IC-305 my list doesn't show that for a C6500 but it looks like it will work.
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    Konica Minolta Image Unit Reset Solutions

  2. #12
    Field Service Manager 500+ Posts pepper38_cnd is building a good name for himself pepper38_cnd's Avatar
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    It looks like the IC303 and IC305 use the same firmware V1.11 and there is a V2 available for the IC305 do you know what version you had are still able to check it or is it dead?
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  3. #13
    Trusted Tech 50+ Posts jmandassociates is an unknown quantity at this point
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    It is definately the IC-305. I don't know what version it had before. I don't think I can get the version from it because the LCD screen doesn't show anything on the screen. I can try connecting the external monitor to it again to see if it says the version there. Does it matter what version we load. Do we need to load one and then the next and then the patches. What order do you do it in.

  4. #14
    Field Service Manager 500+ Posts pepper38_cnd is building a good name for himself pepper38_cnd's Avatar
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    I'm not sure about that controller but many require a kit to upgrade from 1.11 to 2 if you load the wrong version ( your Bios doesn't support it ) you will get a License error and be in operable. This is not the end of the world you can reload the proper version. My advise if you are uncertain would be to load 1.11
    I just realized that for some reason my web site is down right now, but when it comes up go there and download the system code for your controller I will Pm you with the password. the site is in my signature below.
    http://iuresets.com
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  5. #15
    Technician twinax is on a distinguished road twinax's Avatar
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    Talking Can I help you !

    Hello,

    I'm fiery specialist what is exactly your problem?
    to upgrade an IC305 from V1.11 to V2.0 there is no licence required.

    To have an image on monitor you need the FACI option, but, without this option you can see the boot, after that the screen goes black.

    If you have any image during the boot maybe your problem is not the software but the power supply, hard disks ...

    If you only want to upgrade your Fiery, Maybe an EFI dealer can help you

    Please, let me know what's appends excatly.

    Kind regards,

    Twinax
    Remember Murphy's Law.

  6. #16
    Trusted Tech 50+ Posts jmandassociates is an unknown quantity at this point
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    What happens is when you turn it on it doesn't show anything on the built in LCD screen at all. You can only see anything when you connect an external monitor.

  7. #17
    Technician twinax is on a distinguished road twinax's Avatar
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    Lightbulb

    Hi,
    How old is your controller?
    There are several causes, and the HDD is one of them, but first you need to check the controller hardware. Do that in this following order :
    Open your controller and check that the power supply is OK (Green led (or red) lighting on the main board).
    After that switch off the controller and remove the main plug.
    Remove all IDE board (like engine interface), remove HDD and memories (note where those ones are placed).
    Remove all external connections (mousse, keyboard, screen...)
    Connect the main plug and switch on the controller, if the main board is correct they are some bips (Ti..TI..ti) to indicate that the memories are out (missing) . It means that our main board is ok. (note : if no bip ! means that: first the power supply can be defect (less expansive) , or the main board itself (more expansive). If a microprocessor is defect it is very hard to know. don't remove this (those) ones.
    Put the memories back. (of course switch off)
    At this step you can connect a screen and check the boot on it, it stops at "No system disk"
    Switch off the controller and replug the HDD unit.
    Switch on, you will heard some noise on DVD reader and also on the HDD, if not the HDD is defect.
    The most of time, in this case the software is not involved that mostly the HDD. (power down at customer site during ripping)

    Of course you need a new HDD and software.
    I hope that this information can help you.
    (Sorry I'm French my english is not quite well).
    Kind regards,
    Twinax
    Remember Murphy's Law.

  8. #18
    Trusted Tech 50+ Posts jmandassociates is an unknown quantity at this point
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    I downloaded the 1.1 system software and burned it to a DVD. Booted up the fiery with the DVD in there. it says uncompressing Linux...Ok, Boothing the Kernel. Then it says
    set left margin
    *** ERROR 952 in uidisp_lcdprim.c->uidisp_UIB_Open().327 (38/Function not implemented): Couldn't find the UIB.

    *** Module ... uidisp_private.c
    *** Function uidisp_init_private()
    *** Line .... 240
    **** errno.... 0
    *** error msg Success
    *** ..... UIB open error

    ********** UISERVER*******
    *** Module....uiserver.c
    **** Function.... uiserver_initalizeLCDsupport()
    *** Line.....626
    *** errno...0
    *** errno msg...Success
    ***......uidisp_init() falied.

    THis is what is displayed on the external monitor we connected. The LCD on the fiery doesn't show anything and the LED on the fiery is Orange.

  9. #19
    Junior Member jckiaedmy is an unknown quantity at this point
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  10. #20
    Senior Tech 100+ Posts Albonline is on a distinguished road
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    this sounds like the motherboard. i have repaired hundreds of fierys and think that you should get a qualified tech out to fix yours. it could turn into a money pit type of thing to try and fix yourself!

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