Message:
hey guys. machine was rebuilt by me. everything was fine. no problems untill my IT guy put in an IP address, turned off machine. turned it back on and that's when it happens. it starts to initialize, goes up to the screen w/pics of machines on it and stays at that screen. it doesn't throw a code or anything. here's the thing. i did turn on the HDD on the unit but it does not have 1 . It won't let me into utility. I can only use the reset on the side of the op. panel. I've tried to clear image data, and mem. clear. Nothing. It won't let me clear trouble because, there is no code to reset. it never goes into 1. I tried swapping the firmware card from another 3510 and same thing. I cannot unset the HDD. it won't let me into utility. we tried 3 3510f, same./ please help. SKTEK315. THANKS
so are you able to get into the machine or is it just locked up on load? if it's just locked up how long did you wait before attempting to restart the machine. I know if you turn the dhcp on in the ip settings it does take a little bit longer to boot up maybe 2-3 min. Last week i had one of these machines that I Enable the HD with out one being installed(was testing twain features) and the only issues it gave me was when I tried to do any function that involved the HD it would freeze....
This sound like the same problem I am having. I turn the copier off and now it is lockup with a screen to enter a password. I have tried 8 zero and 7 zero and a one, but still can't get into it. Anyone got any idea how to get past this?
Also before this I had changed the IP address and gateway, then it ask me to turn the copier off and then on. Now its its like asking for a password to get past this.
If the machine is asking for a password when its booting up than it sounds like it's being soft boot to the service mode. password should be default "00000000" it may be "12345678" but the 0's is the default.
Message: hey guys. machine was rebuilt by me. everything was fine. no problems untill my IT guy put in an IP address, turned off machine. turned it back on and that's when it happens. it starts to initialize, goes up to the screen w/pics of machines on it and stays at that screen. it doesn't throw a code or anything. here's the thing. i did turn on the HDD on the unit but it does not have 1 . It won't let me into utility. I can only use the reset on the side of the op. panel. I've tried to clear image data, and mem. clear. Nothing. It won't let me clear trouble because, there is no code to reset. it never goes into 1. I tried swapping the firmware card from another 3510 and same thing. I cannot unset the HDD. it won't let me into utility. we tried 3 3510f, same./ please help. SKTEK315. THANKS
I was told to rewrite the firmware....it is the hard drive being turned on thats causing it. I am going to try the firmware on a backup machine a customer has because of the same problem.
Yes, I do know how to enter the admin and service mode, but the problem is when I turn it on in any mode it only displays a blank screen with an area to enter a password. Nothing else, but the % of memory. I can only enter a number at theis point. If I enter anything else it beeps.
I was thinking its showing the password screen for the service mode but it doesn't sounds like that if the job list icon is there.....are you able to press utility? sounds like the user authentication/account track is on...If you can't get into utility than I would reset the bit codes/soft switches back to default settings.
Subject: minolta di 3510f
Linear Mode
