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Dislikes: anyone facing this issue . toner bottle no function ( turning ) . but use tech. mode manual add toner toner bottle turning .
anyone facing this issue . toner bottle no function ( turning ) . but use tech. mode manual add toner toner bottle turning .
Any error codes? Copy quality issues? What does the TCR value read?
Originally Posted by ck1
anyone facing this issue . toner bottle no function ( turning ) . but use tech. mode manual add toner toner bottle turning .
As it is color machine. Which color is low and are you getting any copy quality issue? What is the counter?
No code . but when you print a lot .TCR Value will drop from 7.0- 2.XX then you add toner manual toner bottle and turning and up back to 7.
* when you print around 300 copies solid print , you can see CMY turning K only never turn . sub hopper motor function ok *
Sounds like the sensor in the hopper isn't triggering the system to refill the hopper. Check this bulletin for tips. It's specifically for the i-series, but the hopper is similar enough that it should apply to the 308 as well.
13416 - Toner hopper issues.pdf
Search this forum for C224e or "4" series toner btl not turning. There is a lot of info about this.
That bulletin is where i would go first, but also check if the hopper is empty and is not filling up to clean the hopper sensor (A5C1M50100) as a toner spill in the hopper area can get to that sensor, easier in the "i" models. This sensor is very common so I would swap it with one from a paper feed or where ever you want, then see if that makes a differences if you are thinking about buying one or going to go get one.
service your hopper unit .
1. check there's 4 sensor at hopper for each colour . make sure sensor is clean not covered by toner
2. check each toner tank can turn freely
3. check tiny plastic in toner tank , make sure can stir the toner
Have the same issue with a C458, toner will turn and K hopper will load in service mode but gradually TCR sensor drops to 0% because toner doesn't replenish while printing, all colours work fine.
Fitted a new K toner, hopper unit, dev, drum & loaded latest firmware but still the same problem
Would the K toner have been replaced recently and the chip has failed to read and the machine still thinks the K toner is empty?
We had a problem with a machine not adding magenta toner, but it was because the machine thought the toner had not been replaced.
Konica C308 Replenish toner message
Everything that has a beginning, has an end.....
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