Originally Posted by
tech51
There`s a mistake in the manual c2401 and c2301 have been swapped over. 2401 relates to a disconnected E.L. lamp. Here`s a couple of solutions you can try.
C-2401 at power up.
Solution
CAUSE: C-2401 normally indicates a failed erase lamp, although it is caused, in this case, by a bind in the drum carriage.
SOLUTION: Remove and inspect the drum carriage assembly. Run the Toner Cartridge Set mode as well as the Developer unit/Drum.
C2401 (C-2401)and C2803 (C-2803) codes.
Solution
CAUSE: Open ICP6 on the PRCB.
SOLUTION: Check for broken or shorted wires in Tray 3 area and repair as necessary. Replace the PRCB (p/n 57AA-9020).After replacing the PRCB, go to
the Service Mode and set softswitch 32, bit 1 to"0" (OFF).Then re-flash the firmware and, after restarting the machine, set softswitch 32, bit 1 to "1" (ON).
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