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  1. #1
    Service Manager 2,500+ Posts
    BH-C-284e, scanname when scan>e-mail

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    BH-C-284e, scanname when scan>e-mail

    Mails made with the scan>e-mail function are having the subject: "Message from CAN-C-284e" I looked around but cannot find the place where to alter this. Any help please?

    Hans
    " Sent from my Intel 80286 using MS-DOS 2.0 "

  2. #2
    Certified Konica Expert 2,500+ Posts
    BH-C-284e, scanname when scan>e-mail

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    Re: BH-C-284e, scanname when scan>e-mail

    under admin registration

    "8.24 Administrator/Machine Settings8.24.1 Administrator Registration (1) Use• Registers administrator information displayed Help service/Administrator information screen as well as sender addresses used for E-mailtransmission from the machine.(2) Procedure1. Touch [Administrator Name], [E-Mail Address] to input them.2. Using the 10-key pad, enter the extension No.8.24.2 Input Machine Address (1) Use• To register the name of the machine and e-mail address.
    Device Name When the file name of the transmitted file or the document name of document registered in Box is generated automatically, it is added.
    E-Mail Address To be used as from address at internal Fax transmission.


    "
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  3. #3
    Service Manager 2,500+ Posts
    BH-C-284e, scanname when scan>e-mail

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    Re: BH-C-284e, scanname when scan>e-mail

    Quote Originally Posted by Synthohol View Post
    under admin registration

    "8.24 Administrator/Machine Settings8.24.1 Administrator Registration (1) Use• Registers administrator information displayed Help service/Administrator information screen as well as sender addresses used for E-mailtransmission from the machine.(2) Procedure1. Touch [Administrator Name], [E-Mail Address] to input them.2. Using the 10-key pad, enter the extension No.8.24.2 Input Machine Address (1) Use• To register the name of the machine and e-mail address.
    Device Name When the file name of the transmitted file or the document name of document registered in Box is generated automatically, it is added.
    E-Mail Address To be used as from address at internal Fax transmission.


    "
    Thanks Synth, but I'm looking where to change the SUBJECT, not the senders e-mail address

    Hans
    " Sent from my Intel 80286 using MS-DOS 2.0 "

  4. #4
    Service Manager 5,000+ Posts
    BH-C-284e, scanname when scan>e-mail

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    Re: BH-C-284e, scanname when scan>e-mail

    • [Utility]
      • [One-Touch/User Box Registration]
        • [Create One-Touch Destination]
          • [E-Mail Settings]
            • [E-Mail Subject]
              • [New]
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  5. #5
    Service Manager 2,500+ Posts
    BH-C-284e, scanname when scan>e-mail

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    Re: BH-C-284e, scanname when scan>e-mail

    Quote Originally Posted by tsbservice View Post
    • [Utility]
      • [One-Touch/User Box Registration]
        • [Create One-Touch Destination]
          • [E-Mail Settings]
            • [E-Mail Subject]
              • [New]





    Thanks TSB. That is not working either.

    Somewhere in the machine once has been entered "CAN-C-284e" resulting in that the machine sends scans to e-mail addresses with a subject line: Message from CAN-C-284e"

    Most likely I added myself this CAN-C-284e because it was with the older generations, always my standard: "CAN-C-360" for instance. Resulting in the subject line for those old machines in: SCAN-C-360 (an S was always added in the beginning by the system for some reason).

    In the old machines, the place to enter the subject was found here:

    Utility/Counter -
    Administrator Settings -
    Register Administrator -
    Input Machine Address.
    Change the Device
    Name. This will appear in
    the scan filename instead
    of SKMBT.

    The later generations do not have this possibility, but somehow I still managed to change this BH-C-284e machine, resulting in the now unwanted subject field.

    Forgot completely how I once did this.

    Is Alzheimer becoming my buddy.............?

    Hans
    " Sent from my Intel 80286 using MS-DOS 2.0 "

  6. #6
    Senior Tech 250+ Posts avecosat's Avatar
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    Re: BH-C-284e, scanname when scan>e-mail

    Maybe it can be in admin - network - http config - device name or admin- administrator setting - Administrator registration - name
    Last edited by avecosat; 02-26-2024 at 07:44 AM.

  7. #7
    Certified Konica Expert 2,500+ Posts
    BH-C-284e, scanname when scan>e-mail

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    Re: BH-C-284e, scanname when scan>e-mail

    8.25.3 E-Mail Settings(1) E-Mail Subject(a) Use• To register the e-mail subject for transmitting the scanned data by e-mail.(b) Procedure• Touch [New] to register the new subject.• Select any displayed subject to detail check, edit, or delete the setting.• The subject can be set as default by selecting the subject displayed on the screen and pressing [Set as Default].
    We know a thing or two because we've seen a thing or two.
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  8. #8
    Service Manager 2,500+ Posts
    BH-C-284e, scanname when scan>e-mail

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    Re: BH-C-284e, scanname when scan>e-mail

    Quote Originally Posted by Synthohol View Post
    8.25.3 E-Mail Settings(1) E-Mail Subject(a) Use• To register the e-mail subject for transmitting the scanned data by e-mail.(b) Procedure• Touch [New] to register the new subject.• Select any displayed subject to detail check, edit, or delete the setting.• The subject can be set as default by selecting the subject displayed on the screen and pressing [Set as Default].
    Synth, the procedure you describe I cannot find in the manual nor with Pagescope. In the Pagescope machine interface there is an empty list allowing 10 subject entries, but there is no button to set one of them as default.

    Are we talking about the same? Where to find your 8.25.3 E-Mail Settings as you describe? User Manual? Pagescope?

    Hans
    " Sent from my Intel 80286 using MS-DOS 2.0 "

  9. #9
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    Re: BH-C-284e, scanname when scan>e-mail

    Quote Originally Posted by Hansoon View Post
    Mails made with the scan>e-mail function are having the subject: "Message from CAN-C-284e" I looked around but cannot find the place where to alter this. Any help please?

    Hans
    In scan, at the bottom, go to 'File name/Subject name/Other' and enter your email subject text.
    then save that as the default in 'Utility - Scan settings - Basic settings - Default scan setting' and change to 'Current Setting'

    that should add your subject text to every outgoing email.

  10. #10
    Service Manager 2,500+ Posts
    BH-C-284e, scanname when scan>e-mail

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    Re: BH-C-284e, scanname when scan>e-mail

    Quote Originally Posted by copytechtrouble View Post
    In scan, at the bottom, go to 'File name/Subject name/Other' and enter your email subject text.
    then save that as the default in 'Utility - Scan settings - Basic settings - Default scan setting' and change to 'Current Setting'

    that should add your subject text to every outgoing email.
    YEP!

    That's the solution.
    Thanks CopyTechTrouble and thanks to all the other guys for their input.

    Hans
    " Sent from my Intel 80286 using MS-DOS 2.0 "

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