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Thread: C450i message

  1. #1
    Service Manager 2,500+ Posts
    C450i message


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    C450i message

    Just bought this off lease machine and this message is showing, "The PDF / A font was not found. Please contact Service rep" Does this mean it has a License kit, if so which LK and how to get rid of message? How do I see what LK's are installed in machine?

    Thanks in advance

  2. #2
    Senior Tech 100+ Posts elmaligno's Avatar
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    Re: C450i message

    Quote Originally Posted by copyman View Post
    Just bought this off lease machine and this message is showing, "The PDF / A font was not found. Please contact Service rep" Does this mean it has a License kit, if so which LK and how to get rid of message? How do I see what LK's are installed in machine?

    Thanks in advance
    PDF/A scan function is standardized in the firmware G00-E9 and later versions.
    Therefore, PDF/A function that was provided by LK-102 will be enabled once the firmware is installed. If PDF/A Font Data is not installed, the error message will be displayed.
    Please be sure confirm PDF/A Font Data is installed in the machine when installing this firmware. Refer KNOVA-PS "PSKM_BT2022690EN" for details.
    Field technician since 1994

  3. #3
    Senior Tech 100+ Posts elmaligno's Avatar
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    Re: C450i message

    Quote Originally Posted by copyman View Post
    Just bought this off lease machine and this message is showing, "The PDF / A font was not found. Please contact Service rep" Does this mean it has a License kit, if so which LK and how to get rid of message? How do I see what LK's are installed in machine?

    Thanks in advance
    I-option_AA2J0Y0-B200-G00-01_PDFAFontData.exe
    Field technician since 1994

  4. #4
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: C450i message

    It's just like Movie data(Animation guide). Download it in and install in System 2 - Install data.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  5. #5
    Certified Konica Expert 2,500+ Posts
    C450i message

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    Re: C450i message

    copyman, your inbox is full.
    i have link for you.
    We know a thing or two because we've seen a thing or two.
    Also don't ask me for files without a contributor badge.

  6. #6
    Service Manager 2,500+ Posts
    C450i message


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    Re: C450i message

    Quote Originally Posted by Synthohol View Post
    copyman, your inbox is full.
    i have link for you.
    Thanks for letting me know about inbox. I emptied and should be good now.

    Thanks again!

  7. #7
    Service Manager 2,500+ Posts
    C450i message


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    Re: C450i message

    Is there a way to see what LK's are installed?

    Can the home screen be set to classic style permanently?

  8. #8
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: C450i message

    Quote Originally Posted by copyman View Post

    Can the home screen be set to classic style permanently?
    [Utility]
    [Administrator]
    [System Settings]
    [Main Menu Display Settings]


    Edit my mistake:


    [Utility]
    [Administrator]
    [System Settings]
    [Default Operation Mode Settings]
    Last edited by tsbservice; 03-13-2024 at 02:03 PM. Reason: additional info
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  9. #9
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: C450i message

    Quote Originally Posted by copyman View Post
    Is there a way to see what LK's are installed?

    Can the home screen be set to classic style permanently?
    copyman in the link are attached 2 pics, one is how to set permanent Classic style and other is where I believe in web page you can see which Licenses are installed(our machine don't have one).
    Secure Swiss File Transfer & Decentralized Storage | WeSendit
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  10. #10
    Certified Konica Expert 2,500+ Posts
    C450i message

    Synthohol's Avatar
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    Re: C450i message

    link sent
    We know a thing or two because we've seen a thing or two.
    Also don't ask me for files without a contributor badge.

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