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  1. #1
    Senior Tech 100+ Posts gitana1983's Avatar
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    Question Konica minolta C350

    I need help with a konica minolta C350. It is showing an error code C0960 does anybody knows what it means and how to fix it?
    Last edited by gitana1983; 04-02-2009 at 05:58 PM.

  2. #2
    Gimp 500+ Posts JSC's Avatar
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    C0960 = Bypass lifting motion error.

    Check lift motor,cluch & sensor

  3. #3
    Senior Tech 100+ Posts gitana1983's Avatar
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    Thank You

    I will follow your advice.

  4. #4
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    here is somo more info:
    Description:
    C-0960 when printing from bypass tray.
    Solution:

    PROBABLE CAUSES:
    1. The actuator that is used for detecting the home position of the manual feed tray (bypass tray) stops at the wrong position due to incorrect adjustment of the clutch spring and ratchet.
    Adjust the spring clutch and ratchet according to the procedure outlined in attached Bulletin Number 4593.

    2. Manual feed tray Lift-up Sensor cannot locate home position because the lift cam is not in the correct position. It may have been accidently moved or packing material is interfering with movement.
    Verify cam position after checking for free movement (no interference). Also, the PWB Assembly has been modified to allow for an extra detection attempt of the Lifting Plate. Replace the PWB Assembly if deemed necessary.

  5. #5
    field service supervisor 100+ Posts mikeena's Avatar
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    if machine was just pulled out MAKE SURE THAT THERE is nothing jamed inside bypass stoping it from going up. next i would say try disconnecting the motor and plugging it back in. if that dont work its probably the motor

  6. #6
    Trusted Tech 50+ Posts mujibur's Avatar
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    Post bizhupc350 how to reset image unit

    hi every body help me howto reset image unit life are change image unit

  7. #7
    Senior Tech 100+ Posts
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    Re: Konica minolta C350

    Quote Originally Posted by hosman80 View Post
    here is somo more info:
    Description:
    C-0960 when printing from bypass tray.
    Solution:

    PROBABLE CAUSES:
    1. The actuator that is used for detecting the home position of the manual feed tray (bypass tray) stops at the wrong position due to incorrect adjustment of the clutch spring and ratchet.
    Adjust the spring clutch and ratchet according to the procedure outlined in attached Bulletin Number 4593.

    2. Manual feed tray Lift-up Sensor cannot locate home position because the lift cam is not in the correct position. It may have been accidently moved or packing material is interfering with movement.
    Verify cam position after checking for free movement (no interference). Also, the PWB Assembly has been modified to allow for an extra detection attempt of the Lifting Plate. Replace the PWB Assembly if deemed necessary.

    Hey could you send me bulletin number 4593... or is there a link i missed? thanks

  8. #8
    Field Supervisor 500+ Posts
    Konica minolta C350

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    Re: Konica minolta C350

    it's a 5 years thread...

  9. #9
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    Re: Konica minolta C350

    Can you please send me Bulletin 4593 which is mentioned above.

  10. #10
    Certified Konica Expert 2,500+ Posts
    Konica minolta C350

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    Re: Konica minolta C350

    no longer available.
    a fish wearing a bra has better support than that machine.
    i searched SSD for 10 minutes, no older bulletins seem to be hosted anymore.

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