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  1. #1
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    Exclamation error code C- D251 bizhub C451

    Hello on C451 apears error code C- D251 i turn off and on main switch but it also apears.
    What is solution?

  2. #2
    Field Supervisor 500+ Posts
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    The way to re set fault codes (except fuser errors) is to leave the machine on and open and close the front door. This may clear it for you.

  3. #3
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    hello i try it but it doesn't help, also try to instaliation do CLEAR DATA and CLEAR problem in service meniu but also doesn't help

  4. #4
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    ok found it it was set JPEG UNIT which wasn't installed

  5. #5
    fjavaid
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    Lightbulb Re: error code C- D251 bizhub C451

    Quote Originally Posted by Zilviux View Post
    ok found it it was set JPEG UNIT which wasn't installed
    Hi Zilviux,

    Glad that you managed to fix your problem ... I am having same issue, after transportation of machine from one location to another ...

    Can you please tell me in simple words what you did to fix this code ?

    Where is the JPEG unit ? how do i set it ? everything was working before shipping but apparently its not installed any more after shipping ...

  6. #6
    Senior Tech 100+ Posts hotfuser's Avatar
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    Re: error code C- D251 bizhub C451

    Quote Originally Posted by fjavaid View Post
    Hi Zilviux,

    Glad that you managed to fix your problem ... I am having same issue, after transportation of machine from one location to another ...

    Can you please tell me in simple words what you did to fix this code ?

    Where is the JPEG unit ? how do i set it ? everything was working before shipping but apparently its not installed any more after shipping ...
    The JPEG board (Scan Accelerator Kit) is not initializing due to the Fax board (FK-502) being installed in the wrong slot of the PCI board.
    Install the Fax board (FK-502) into the rear slot of the PCI board.

    this could also be the problem.

  7. #7
    fjavaid
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    Thumbs up Re: error code C- D251 bizhub C451

    Quote Originally Posted by hotfuser View Post
    The JPEG board (Scan Accelerator Kit) is not initializing due to the Fax board (FK-502) being installed in the wrong slot of the PCI board.
    Install the Fax board (FK-502) into the rear slot of the PCI board.

    this could also be the problem.
    Thank you so much hotfuser ... Your suggestion helped tonnes... I have fixed the problem ...

    What I did was open one of the side covers where these cards are located and unscrew the fax board and pulled it out and then pushed it back in again ... Due to rough shipping it probably got little loose or not sure what on earth happened to it during shipping but the trick worked and machine got rid of that code without even doing a trouble reset ...

    Greatly appreciate the direction given...

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