C350 color IU counters

[agudmove]

Maybe, and not that I would condone this sort of behaviour, an engineer from a franchise company helped himself to your new image units, and left you to get new ones. Knowing your a main dealer.

[pepper38_cnd]

The counters are in minutes, they run whenever the IU's are engaged not just when they make copies, every time the machine turns on, wakes up, initializes, stableizes, or make any sound at all. What are your total counters, Black counters, you say the color is at 9000, that sounds about right to me if this machine has been in use for about 1.5 to 2 years and has around 80k to 120k total count. If the quality is ok either rechip or as some would sugest just let it run with the indicator on the display. If neither of these options are ok with you then replace all the IU's and expect to do it again in another 9k color or 1.5 years.

[abilashvk]

friend,
Life of IUs ,fusing,transfer units etc., are stored in a chip in PWB-Mech., and this funny board some times behaves strange.Life of individual IUs on chips on them selves.These all you knows.I once got a complaint of some what similar manner but, in my case I ended up in flashing firmware etc., as counters,system date grad., value etc., changed(Which we can revoke -but not counter reading and IU lives unless with new IUs and, NV-RAM).As you said Iam also searching in dark what happened,but my customer uses all colors fairly well and his IU life suddenly jumped from 40 to 90% over night.In yuor case may be ending life of black IU has triggered some thing for other counters also in PWB-M or POOR BLACK IU DOESN'T LIKE IT ALONE: