The only way I see it you can try to do a memory clear or a total clear to see if it erases the CSRC configuration - though I can't tell you if it will work or not, nor if it will clear any adjustments that will give you a headache putting back in place.
But it does ask for the password in order to enter the Detail Setting?
I haven't worked with CSRC for a while, but if I remember correctly, you only need to tap the password button twice on the screen in order to enter inside the Detail Setting - you don't need to actually know the password.
Have you tried that?
If it doesn't work, then I'm sorry - I can't help you.
Hi - Just tried going into Service Mode > CS Remote Care and tapping where it says 'ID Code' twice and also where the password shows up, and nothing apart from a beeping sound. I have attached all I can see on screen when in CS Remote Care settings....
Hi - Just tried going into Service Mode > CS Remote Care and tapping where it says 'ID Code' twice and also where the password shows up, and nothing apart from a beeping sound. I have attached all I can see on screen when in CS Remote Care settings....
Well, that's not a C253 screen. What machine are you on?
touch cs remote care, touch modem, touch id code, enter 1234567, touch id again, do ram clear/reset, this will erase the configuration of the previous entry and clear the message you are getting