LinkBack URL
About LinkBacks
Reply With QuoteIP address conflicts will cause the machine to go offline. Rebooting the copier will bring it back until there is activity on the device that shares the IP address, then the copier will go offline again.
got a c353 that will intermitt lose network connection, power cycle machine
and network connection is restart.
IP address conflicts will cause the machine to go offline. Rebooting the copier will bring it back until there is activity on the device that shares the IP address, then the copier will go offline again.
we had this problem with c252 and it was solved by only one of the last firmware (even "special", "mass" didn't help)
what is the most current firmware level
I use R5-R6 for this models and don't have such problem
Is the unit connected to a cisco switch? If it is lock the port switch from auto to 10 half-duplex. It could be the smart switch dropping the connection for non-activity. No firmware will correct the problem. Some newer bizhubs dont like the smart switches, it could be a combination of switch fw and copier nic.
don't know the type of switch they had a ricoh connected with no problems
now the c353 locks up and you have to power cycle to restore the network connections
friend,
Hope you can PING the NIC of C353 while NW printing is lost.If so,only then disable HDD of 353 & try.Also may be the memory is corrupt,then perform a data/memory clear from tec.rep mode. if that also doesn't serve then try a NVRAM-NIC Firm ware upgrade& mfp controller FW upgrade.
regards,
abilash
Does this by any chance have the bio-metric device attached, we stopped selling them because they caused so many wierd problems manly NIC lock ups.
no bio device
plain jane only has fax card and Adf
Posting Permissions 
Bookmarks