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Di 200f Remote Diagnostic??

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Old 08-11-2009   #1 (permalink)
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Di 200f Remote Diagnostic??

im went to a call for another tech , the weiredist call i have ever been on.. the machine keeps trying to dial via fax to some remote diagnostic thing. i found where the phone number was and deleated it, but its still trying to dial..?..? is their a system reset or anyway i can disable this? i tried removing the fax board but the machine wouldent power on with out it...
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Old 08-11-2009   #2 (permalink)
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In Tech Rep Mode, select RD Mode, and then RAM Clear. This should reset all of the remote diagnostics settings. This was a predecessor to the current CS Remote Care system, but as far as I know it was never used in the US.
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Old 08-11-2009   #3 (permalink)
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awsome , i'll try it out!
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